Problem management jobs in cambridge, ma

The Major Incident and Problem Management Manager

Wellesley, Massachusetts

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Today

Job#: 3056430 Job Description: Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Major Incident and Problem Management Manager. For applicants who are interested in this opportunity, send your updated resume to Gabriel Ortega, Account Manager, at . Here are the details: Position: Major Incident and Problem Management Manager Location: Remot

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Full-time

$50 - $56 per hour

IT Support BSA

Wilmington, Massachusetts

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Today

RESPONSIBILITIES: Kforce has a client that is seeking an IT Support BSA in Wilmington, MA. Duties Include: * Analyze, troubleshoot and drive incidents towards resolution include steps needed to solve the issue * Data gather, reproduce, and log defects as appropriate * Provide additional logs, screenshots, or other supporting information as necessary * Identify workarounds for defects, communicating with users as necessary, as well as document work arounds in defect document * Provide data extra

Contract

$60 - $75 hourly

Technology Support

Boston, Massachusetts

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10d ago

Job Description Join Us at 55ip & Help the Wealth Management Industry Move Forward Working at 55ip, a separately branded subsidiary of J.P. Morgan, means standing at the intersection of finance and technology-and at the cutting-edge of wealth and asset management. Application Support Analyst (602) provides L2 production support for business-critical applications, focusing on incident triage and resolution, monitoring and alert handling, root-cause analysis, and support for releases/changes. The

Full-time

CX BAU Solutions & Foundation - Support Developer, Officer - State Street Investment Management

Boston, Massachusetts

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24d ago

State Street Investment Management ("State Street IM") is seeking a technically strong and operationally focused professional to provide production support leadership and incident management coordination across applications in Client Experience team. This role will serve as the first line of escalation for critical production incidents, partnering closely with application, infrastructure, security, vendor, and production support teams to ensure timely issue resolution, platform stability, and co

Full-time

USD 70,000.00 - 118,750.00 per year

Exchange & Security Administrator, AVP

Quincy, Massachusetts

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19d ago

Who we are looking for State Street is looking for an M365 Exchange & Security Engineer to become part of our Collaboration Services team in Boston. Why this role is important to us The role will help deliver the Collaboration Services roadmap, modernize mail flow and threat-protection capabilities, strengthen operational resilience and provide support for business and technical users of these services. Working with the tower lead, architects, engineers, operations teams and key control partners

Full-time

USD 90,000.00 - 157,500.00 per year

IT Operations Director

Boston, Massachusetts

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Today

Description & Requirements WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, persp

Full-time

USD 157,000.00 - 188,500.00 per year

Data Engineer

Boston, Massachusetts

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Today

We're seeking a Senior Data & Distribution Platform Engineer to support enterprise data, marketing, and distribution applications for a global asset-management environment. This role blends hands-on production support with technical leadership, helping improve service reliability through proactive monitoring, smart diagnostics, and continuous improvement. Responsibilities Provide technical direction and help prioritize work across the data and distribution support domain. Handle incident inves

Full-time

Compensation information provided in the description

Database & Cloud Platform Support Lead, AVP - State Street Investment Management

Boston, Massachusetts

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Today

Role Summary The AVP Database & Cloud Platform hands-on Support Manager/Lead will be responsible for providing L2/L3 operational support, reliability engineering, and technical leadership for enterprise database and cloud platforms hosted on AWS. The role serves as the senior escalation point for production issues impacting PostgreSQL, Redshift, Snowflake, data pipelines, and associated AWS services. The individual will drive platform stability, incident reduction, performance optimization, vu

Full-time

USD 90,000.00 - 157,500.00 per year

DOL Modernization Project Manager

Boston, Massachusetts

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Today

Job#: 3054690 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a DOL Modernization Project Manager. For applicants who are interested in this opportunity, send your updated resume to Gabriel Ortega, Account Manager, at . Here are the details: Position: DOL Modernization Project Manager Client: Commonwealth of MA (DOL) Locat

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Full-time

$75 - $80 per hour

Principal Engineer - Major Incident Response & ITIL Platform

Marlborough, Massachusetts

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Today

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package

Full-time

USD 137,500.00 - 175,500.00 per year

IAM Engineering & Operations Lead, VP

Burlington, Massachusetts

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Today

Who we are looking for. State Street Alpha is seeking an experienced Identity & Access Management (IAM) Engineering and Operations Lead to advance IAM operations for Charles River Development SaaS environments. The role combines hands-on engineering, global operational leadership, access governance, privileged access management, automation, service-account security, audit readiness, and continuous improvement across Active Directory, Microsoft Entra ID, SailPoint, CyberArk, and related identity

Full-time

USD 120,000.00 - 202,500.00 per year

Migration Technical Support Engineer

Remote

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15d ago

Client Experience Migration Technical Support Location: Remote Employment: Full Time/W2 Infinite Computer Solutions Seeking a L2/L3 Technical Support Representative with 5+ years of experience supporting enterprise infrastructure and clients during data-center migrations.Key Skills:Windows Server administration and troubleshootingVirtual machines/virtualizationNetworking, connectivity, and security troubleshootingITIL and incident/change managementClient-facing technical support and escalation

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Full-time

Up to $110,000

Application Support Analyst IV

Remote

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23d ago

Title:Application Support Analyst IVLocation: RemoteHire Type: Contract Job Description:Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate fa

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Contract

Depends on Experience

Application Support Analyst

Remote

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30+d ago

Position: Application Support Analyst Location: Remote Duration: Long Term Job Description: Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate

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Contract

Depends on Experience

Atlassian Platform & ITSM Engineer - SDLCNext

Remote

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27d ago

Founded in 2001, Optima Global Solutions Inc., brings over 2 decades of experience and expertise in facilitating IT transformation within industries ranging from higher education and government to manufacturing and financial services. Sporting scalable and diverse business solutions expertise along with deep-domain based resourcing capabilities, Optima has a specialization in Automation and AI, Strategic Staffing and Custom Solutions Development, focusing on the core pillars of process, people,

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Contract

$75 - $80

Epic Revenue Cycle Analyst

Remote or Lakeland, Florida

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Today

RESPONSIBILITIES: Kforce is seeking an EPIC Revenue Cycle Analyst in Lakeland, FL to support scheduling, registration, referrals, and patient access operations within a growing healthcare environment. Responsibilities: * Support Epic patient access and revenue cycle workflows, including scheduling, registration, and referrals * Serve as a primary application resource for assigned Epic modules * Gather and document business requirements from operational stakeholders * Analyze workflows and ident

Contract

$55 - $80 hourly

Sr. Network Operations Analyst

Remote

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Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future. Introduction As a Senior Network Operations Analyst, you will join our Global Network Operations team and provide advanced technical and operational leadership for the

Full-time

ITSM Service Delivery Manager

Remote

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Today

Job Title: ITSM Service Delivery Manager Team Size: 60+ Location: Atlanta/Dallas or other Remote US locations Job Type: Full-Time Mandatory Skills:- Must have managed a team size of at least 50+Associated with large scale customer Fortune 500 for at least 3-5 yearsScope:Service Management / Operations (Incident, Problem, Change, Configuration, Release, Deployment)Must have deep knowledge on at least 3-4 of above processes to act as Process Consultant / Practitioner to bring value in work.Outwa

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Full-time

120,000 - 170,000

Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE

Remote or Frisco, Texas

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Today

Req ID: 389976 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE to join our team in Frisco, Texas (US-TX), United States (US). Day to Day Responsibilities: Provide L2/L3 application and operational support for pharmacy systems, ensuring high availability a

Full-time

USD 78,948.00 - 120,615.00 per year

SAP MDG Consultant

Remote

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Today

Job Title: SAP MDG ConsultantLocation: Fargo, GA (Travel/ Remote) Duration: 12 Months Role Summary The SAP Master Data Governance (MDG) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP MDG services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous im

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Third Party, Contract

Depends on Experience

Problem management jobs in Cambridge, MA, USA