Problem management jobs in maryland

Vice President - Director, AI Ops, Incident and Problem Management

Baltimore, Maryland

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Today

We are seeking an experienced and dynamic Vice President - Director responsible for AI Operations, Incident Management, Problem Management and Level 2 Application Support. This senior leader will be accountable for the strategy, execution, and continuous improvement of enterprise Incident Management, Problem Management, and Level 2 Application Support capabilities with a desired outcome of minimizing incidents and maximizing service availability. The ideal candidate will possess a strong technol

Full-time

USD 180,000.00 - 210,000.00 per year

Application Support Analyst IV

Remote

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23d ago

Title:Application Support Analyst IVLocation: RemoteHire Type: Contract Job Description:Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate fa

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Contract

Depends on Experience

Migration Technical Support Engineer

Remote

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15d ago

Client Experience Migration Technical Support Location: Remote Employment: Full Time/W2 Infinite Computer Solutions Seeking a L2/L3 Technical Support Representative with 5+ years of experience supporting enterprise infrastructure and clients during data-center migrations.Key Skills:Windows Server administration and troubleshootingVirtual machines/virtualizationNetworking, connectivity, and security troubleshootingITIL and incident/change managementClient-facing technical support and escalation

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Full-time

Up to $110,000

Application Support Analyst

Remote

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30+d ago

Position: Application Support Analyst Location: Remote Duration: Long Term Job Description: Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate

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Contract

Depends on Experience

Systems Administrator III, Applications - MAS

Rockville, Maryland

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Today

Job Summary: In addition to the responsibilities listed below, this position participates in the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives;

Full-time

USD 50.96 - 65.94 per hour

Atlassian Platform & ITSM Engineer - SDLCNext

Remote

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27d ago

Founded in 2001, Optima Global Solutions Inc., brings over 2 decades of experience and expertise in facilitating IT transformation within industries ranging from higher education and government to manufacturing and financial services. Sporting scalable and diverse business solutions expertise along with deep-domain based resourcing capabilities, Optima has a specialization in Automation and AI, Strategic Staffing and Custom Solutions Development, focusing on the core pillars of process, people,

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Contract

$75 - $80

Epic Revenue Cycle Analyst

Remote or Lakeland, Florida

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Today

RESPONSIBILITIES: Kforce is seeking an EPIC Revenue Cycle Analyst in Lakeland, FL to support scheduling, registration, referrals, and patient access operations within a growing healthcare environment. Responsibilities: * Support Epic patient access and revenue cycle workflows, including scheduling, registration, and referrals * Serve as a primary application resource for assigned Epic modules * Gather and document business requirements from operational stakeholders * Analyze workflows and ident

Contract

$55 - $80 hourly

Sr. Network Operations Analyst

Remote

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Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future. Introduction As a Senior Network Operations Analyst, you will join our Global Network Operations team and provide advanced technical and operational leadership for the

Full-time

ITSM Service Delivery Manager

Remote

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Today

Job Title: ITSM Service Delivery Manager Team Size: 60+ Location: Atlanta/Dallas or other Remote US locations Job Type: Full-Time Mandatory Skills:- Must have managed a team size of at least 50+Associated with large scale customer Fortune 500 for at least 3-5 yearsScope:Service Management / Operations (Incident, Problem, Change, Configuration, Release, Deployment)Must have deep knowledge on at least 3-4 of above processes to act as Process Consultant / Practitioner to bring value in work.Outwa

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Full-time

120,000 - 170,000

Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE

Remote or Frisco, Texas

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Today

Req ID: 389976 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE to join our team in Frisco, Texas (US-TX), United States (US). Day to Day Responsibilities: Provide L2/L3 application and operational support for pharmacy systems, ensuring high availability a

Full-time

USD 78,948.00 - 120,615.00 per year

SAP MDG Consultant

Remote

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Today

Job Title: SAP MDG ConsultantLocation: Fargo, GA (Travel/ Remote) Duration: 12 Months Role Summary The SAP Master Data Governance (MDG) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP MDG services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous im

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Third Party, Contract

Depends on Experience

Systems Administrator

Remote or Orlando, Florida

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Today

Hi, I hope you are doing well! Currently, we have a job opening for Systems Administrator (Advance) with our direct client, in Orlando, FL The position details are given below. If you are interested, you can call me or reply with your latest resume. Here are the Job details for your review. Job Title: Systems Administrator Location: Orlando, FL (Remote) Duration: 3+ months possibility of extension Position General Summary: The Systems Administrator coordinates the day-to-day, administrat

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Full-time, Part-time, Third Party, Contract

Director, Network Engineering

Remote

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Today

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: The Director of Network Engineering will lead th

Full-time

USD 127,000.00 - 237,800.00 per year

Pharmacy Application Support Engineer (L2 / L3 Support)

Remote or Frisco, Texas

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Today

About NTT DATA NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a professional to join our team in Frisco, Texas (US-TX), United States (US). Day to Day job Duties: (what this person will do on a daily/weekly basis) Provide L2/L3 application and operational support for pharmacy systems, ensuring high availability and t

Full-time

USD 45.00 - 55.00 per hour

Help Desk Technician II - Secret

Andrews, Maryland

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Today

Category: Help Desk Specialist II - Secret Location: Joint Base Andrews Clearance: Secret Travel Required: No Remote Type: No Hours: 2:00PM - 10:30PM (Tuesday - Saturday) *This role support on call rotation. *This position requires an on-site swing shift, scheduled from 2:00 PM to 10:30 PM, Tuesday through Saturday. An initial 30-day on-site training period is mandatory and will follow a standard day shift schedule (7:00 AM - 3:30 PM, MondayFriday) before transitioning to the assigned swin

Full-time

USD 54,000.00 - 68,000.00 per year

Senior ITSM Engineer Subject Matter Expert (SME) DMV Area

Suitland-Silver Hill, Maryland

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Today

ship Required We are seeking a Senior ITSM Engineer to establish, standardize, and improve enterprise IT Service Management processes and governance. The role will define enterprise processes for Incident, Problem, Change, Request, Configuration, Knowledge, and Service Level Management, while helping establish governance forums such as Change Control Boards (CCBs) and Engineering Review Boards (ERBs). The ITSM Engineer will also serve as the link between operational processes and ServiceNow, t

Full-time

Salesforce Administrator (Conga / CPQ Specialist)

Remote

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Today

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

Full-time

USD 81,500.00 - 105,500.00 per year

Sr. Site Reliability Engineer

Remote

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Today

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. The Platform Engineering group at CentralReach builds the underlying technologies that power our P

Full-time

USD 160,000.00 - 180,000.00 per year

IT Infrastructure Design Engineer

Remote

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Today

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit ;br> The IT Infrastructure Design Engineer i

Full-time

Major Incident Response Analyst

Joint Base Andrews, Maryland

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Today

Job#: 3052560 Job Description: Position: Major Incident Response Analyst Location: Joint Base Andrews, MD Clearance: Secret Shift: Swing, Tuesday-Saturday 2PM-10:30PM Duration: Long Term Contract Roles and Responsibilities: The Major Incident Response (MIR) Specialist is accountable for the full lifecycle of incident management. Key responsibilities include: Proactively identify and classify major IT incidents and events by leveraging data from various work centers and monitoring tools. Tr

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Full-time

$40 - $45 per hour

Problem management jobs in Maryland, USA