service desk jobs in jersey city, nj

New York, New York

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Today

Description: Onsite in New York, NY Our client seeks a Service Desk professional to provide first level support for employees at the NYC headquarters tech bar and remote users. The role will handle ticket triage, device support, and AV/conference room setup while documenting resolutions. The position requires strong macOS support capabilities, basic Windows familiarity, and comfort assisting with live events and evening game coverage as needed. Due to client requirements, applicants must be w

Contract

Endpoint Support Engineer (Service Desk)

New York, New York

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Today

Endpoint Support Engineer (Service Desk) We have an immediate need for an Endpoint Support Engineer to join our client for an on-going contract position with potential for conversion to permanent employee. This role supports enterprise end-user technology operations by managing advanced service desk functions, administering endpoint platforms like Microsoft Intune and Microsoft SharePoint, maintaining PowerShell automation scripts, and improving support processes. Location: Onsite in New York,

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Contract

USD40 - USD40

Service Desk Technician L2

New York, New York

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

USD 34.00 - 38.00 per hour

IT Service Desk Technician L2 (NY)

New York, New York

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9d ago

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004 - Financial District) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have 5 years of experience supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. W

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Contract

Depends on Experience

IT Service Desk Support

Remote

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Today

Job Summary for Service Desk Support: We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: Windows OS (Windows 10/11) Microsoft Office 365 Ba

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Contract

IT Service Desk Professional I

Remote

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9d ago

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duties: We need the Teammate in this position to solve support incidents in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize downtime for Client teammates, partners, and customers.This is an IT contact center support role that includes supporting customers through various channels such as phone, chat and tickets

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Contract

Depends on Experience

AI Enablement Specialist with Service Desk- Full Time

Remote

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Yesterday

Role: AI Enablement Specialist with Service Desk Location: (100% Remote) Duration: Full Time Job Description: 1. AI Support & Triage Serve as the first point of contact for all AI tool incidents, access requests, and usage questions across Copilot, Claude Enterprise, and department-specific AI applications. Distinguish between technical issues (platform outages, access failures, integration errors) and adoption issues (early learning curve, prompting gaps, workflow integration challenges) and r

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Full-time

Depends on Experience

NATIONAL IT SERVICE DESK COORDINATOR-PT role

Remote

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28d ago

Title: NATIONAL IT SERVICE DESK COORDINATOR-PT role Location: Remote Position Type: Contract Compensation Pay Range:$21.07-$30.10 Per Hr Description This remote, contract position involves providing support to end-users for software and technical issues. Responsibilities include communicating effectively through various channels and utilizing generic technology tools to troubleshoot and solve problems efficiently. Key Responsibilities Answer support calls and respond to emails with effective

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Third Party, Contract

$21.07 - $30.1

Service Desk Analyst

Remote

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12d ago

Title: Service Desk Analyst Location: Remote Duration: 0 3 Months Contract/ Contract to Hire Job Description: Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician

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Contract

$30 - $35

Sr. Service Desk Analyst

Remote

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Today

Senior Service Desk Analyst 3 months possible extension(Convert to FTE) REMOTE Principal Duties: SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves as a subject matter expert by maintaining high-level technical knowledge across all IT technologies. Owns the lifecycle of articles within the ServiceNow Knowledge Platform, focusing on creating, editing, and governing content to support self-service, ITIL processes, and AI-driven workflows (Now Assist). Defines and enforces standards for know

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Contract

Depends on Experience

IT Service Desk Analyst

Remote

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7d ago

Associate s degree in Computer Science/Information Systems (or similar technical major) from an accredited collegeSix months of related experienceA combination of related experience and/or technical certifications may be considered in lieu of the educational requirementsDemonstrated ability to solve issues with healthcare/clinical applicationsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft products

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Contract

Depends on Experience

Health Information Technology Service Desk Analyst (Remote)

Remote

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15d ago

Health Information Technology Service Desk Analyst (Remote) (6-month contract) Remote eligible states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Must Have: - Basic Computer Knowledge - Basic Computer Skills (MS Windows based; basic math skills; basic reading skills) Nice to Have: - 1+ year of experience in a position requiring frequent interaction with customers, clients, students and/or p

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Contract

Depends on Experience

ITIL Certified Desktop support

White Plains, New York

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Today

Skills Foundational understanding of ITIL-based ITSM concepts. Experience with ITSM tools (ServiceNow, Remedy, Footprints, etc.). Working knowledge of Windows and/or macOS operating systems. Familiarity with Microsoft 365 (Teams, SharePoint Online, OneDrive, Outlook). Strong troubleshooting and problem-solving skills with attention to detail. Ability to multitask, manage workloads, and prioritize effectively. Excellent communication, customer service, and teamwork skills. Education & Certificat

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Contract

$22 - $26

IT Help Desk Intern

New York, New York

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Today

Company Description Job Description DOB's IT Operations Help Desk is the primary intake for all IT requests, notification of systems issues, and general inquiries. As new systems are developed or business units are added to existing systems, the number of requests increase weekly. The Help Desk receives several hundred requests a week, including password resets, Outlook issues, and general outages. The year-round intern (College Aide) will assist with PC configuration and set up as well as wor

Part-time

USD 19.14 per hour

College Aide- Help Desk Technician

New York, New York

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Today

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD is seeking a College Aide- Help Desk Technician to perform the below task/responsibilities : - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop supp

Part-time

IT Helpdesk Support Specialist

New York, New York

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17d ago

The IT Helpdesk Support Specialist will form part of AdaptHealth's Network Operations Center. This role is primarily responsible for triaging and reacting to service interruption alerts that impact the proper functioning of AdaptHealth's technology platform and network. This role will include troubleshooting, diagnosis and resolution of system and network issues. The IT Helpdesk Support Specialist will work closely with Cloud Engineering, Network, Application owners and Service Desk teams to en

Full-time

Desktop Support Engineer

Tarrytown, New York

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Today

Role: Desktop Support Engineer Location: Work Address: 777 Old Saw Mill Rd Tarrytown, NY 10591 Duration: 12+ months with possible extension Summary: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the ty

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Contract

Depends on Experience

Field Engineer 3/IT Support Technician - W2 Only

Tarrytown, New York

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Today

Position: Field Engineer 3/IT Support Technician W2 Only Location: Tarrytown, NY Shift Hours: 10am to 7pm Non-Driving Role Required Skills: Experience with Windows 7.Experience with Lenovo Hardware.Experience with Apple.Experience with Troubleshooting.Experience with Software Installs.Experience with Networking. Job Description: As a Field Engineer, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited

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Contract

$20 - $25

College Aide - Web Developer

New York, New York

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Today

Company Description Job Description Note: This is a part-time role for current college students only. The selected candidate may work up to 17 1/2 hours per week. Employment is conditioned upon continuance as a student in a college or graduate school. The New York City Comptroller's Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable,

Part-time

Platform Engineer - Core Compute Platform

New York, New York

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3d ago

{"description": "StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans

Full-time

USD 165,000.00 - 200,000.00 per year

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service desk jobs in Jersey City, NJ, USA