service desk Jobs in pennsylvania

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Service Desk Analyst

Maximus, Inc.

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Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res
Posted 8 days ago | Updated 7 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 4 days ago | Updated 1 day ago

Service Desk II

Zachary Piper Solutions, LLC

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Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Service Desk Analyst on-site in the University City area of Philadelphia . Responsibilities for the Service Desk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide basic Network Support (Routers/Switches) Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for the Service Desk Anal