service desk Jobs in pennsylvania

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Service Desk Analyst

Juno Search Partners

•

Wayne, Pennsylvania, USA

Full-time

Role Overview: We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users through multiple support channels, including phone, email, walk-ups, and a self-service portal. The ideal candidate will have strong communication skills, excellent troubleshooting abilities, and a proactive mindset in managing and resolving IT-related issues. Key Responsibilities: Serve as the first point of contact for users via phone, email, walk-ups, and portal submissions.Accur
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Posted 7 days ago

Service Desk Analyst I

Data-Core Systems, Inc.

•

Wayne, Pennsylvania, USA

Contract

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit ;/p>Data-
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Posted 7 days ago

Sr. Service Desk Analyst

CSS Tec

•

Philadelphia, Pennsylvania, USA

Contract

Long-term contract, potential to convert to FTE Hybrid in Philadelphia, PA 3 days/week- local candidates only Must be eligible for HIRE without sponsorship Must have a four-year degree or higher to be considered No 3rd party consultants Overview: Our client, a Philadelphia-based non-profit, is seeking a Sr. Service Desk Analyst. This position is HYBRID and requires to go onsite 3 days per week (T/W/TH). This position is a long-term contract, there is possibility for this to convert. Job Summary:
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Posted 12 days ago | Updated 10 days ago

Service Desk Analyst I

Mitchell Martin, Inc.

•

Wayne, Pennsylvania, USA

Full-time, Contract

Title: Service Desk AnalystLocation: Mid-Atlantic Region (Onsite) Employment Type: ContractCompensation: Pay Range: $22.76-$32.51 Per HRDescription: Engage with customers through multiple communication channels including phone, email, and self-service portal. Attempt to resolve issues immediately and escalate to the appropriate service team when necessary. Mentor junior staff and assist in their development. Manage communications regarding incidents and outages to the IT customer base.Key Respon
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Posted 4 days ago | Updated 3 hours ago

ServiceNow Service Desk Lead/Architect

Ccube

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Remote

Contract

Job Title: ServiceNow Service Desk Lead/Architect Location: Remote We are seeking an experienced and strategic leader to revamp and manage our ServiceNow-based IT Service Desk through the end of the year. This role will be instrumental in redefining and rebuilding the Service Desk function to better serve our organization. Key Objectives: Reimagine and Rebuild: Redesign the Service Desk structure, processes, and procedures to align with best practices and business needs.Operational Excellence: L
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Posted 5 days ago

Service Desk Analyst

Apex Systems

•

Danville, Pennsylvania, USA

Full-time

Job#: 2066789 Job Description: This Opportunity is Remote, however candidates must be reside in PA. Job Summary the Service Desk Technical Analyst is responsible for tasks related to IT hardware, infrastructure, access, application, and software support, including the Electronic Health Record (EHR) System. This includes issue resolution, access management, request fulfillment, training, testing, implementation, go-live support, and maintenance. The IT Service Desk serves as a front-line and tier
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Posted 60+ days ago | Updated 9 hours ago

Service Desk Analyst

Firstpro Philadelphia, LLC

•

King of Prussia, Pennsylvania, USA

Full-time

Job DescriptionService Desk Analyst Job Details Compensation: Up to $28/hour with weekly compensationType: Contract to Hire100% OnsiteSchedule: Monday through Friday, 8:30 AM to 5:00 PM Job Responsibilities Provide frontline support via phone, email, walk-up, and self-service portal for IT service requests and incidents.Troubleshoot, image, configure, deploy, and coordinate repair of PC hardware and iOS devices.Act as a point of escalation for unresolved issues; mentor junior team members.Review
Posted 2 days ago | Updated 3 hours ago

Service Desk Analyst

firstPRO, Inc

•

Malvern, Pennsylvania, USA

Full-time

Job DescriptionRoles & Responsibilities Engage customer base through the detailed intake of calls into the service desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to the appropriate Service Team (Service Delivery, Production Support, etc).Mentors junior staff and assists in their development. Acts as a point of escalation for issues.1-2 years junior management experienceConfigure, deploy, troubl
Posted 2 days ago | Updated 3 hours ago

Service Desk Analyst

firstPRO, Inc

•

Wayne, Pennsylvania, USA

Full-time

Job DescriptionWe are now hiring for a long-term Service Desk Consultant for our customers in Wayne, PA. The ideal candidate will have 3+ years of experience with a great personality, who is motivated and highly customer-service oriented. Roles & Responsibilities: Engage customer base through the detailed intake of calls into the service desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to the app
Posted 2 days ago | Updated 18 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

Blue Bell, Pennsylvania, USA

Full-time

Seeking a Service Desk Analyst to provide Level 1-2 technical support in a fast-paced environment. Responsibilities include answering support calls, documenting issues, resolving hardware/software problems, and supporting Windows 10, mobile devices, and business applications. Experience with ServiceNow, Active Directory, and Office 365 is preferred. Candidates should have strong customer service skills, a team-oriented mindset, and the ability to manage tickets and meet SLAs. Familiarity with to
Posted 3 days ago | Updated 5 hours ago

Service Desk Analyst

ITC Infotech (USA), Inc

•

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 14 days ago | Updated 14 days ago

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 15 hours ago

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

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Remote or Los Angeles, California, USA

Contract, Third Party

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi
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Posted 28 days ago | Updated 3 hours ago

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

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Remote

Full-time

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti
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Posted 60+ days ago | Updated 24 days ago

Desktop Support Technician

Serenity Info Tech, Inc.

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Remote

Contract, Third Party

Hi, Please find my direct client job requirement for your consideration. Title: Desktop Support Technician Location: Remote Duration: 12 months Client: State of CO Job Description: The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues
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Posted 20 days ago | Updated 16 hours ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 26 days ago | Updated 12 hours ago

Infrastructure Support Engineer

Source Code Technologies LLC

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Remote

Contract, Third Party

Position: Infrastructure Support Engineer Location: Remote Duration: 6 months Job Description: Provide Level 2 support for enterprise IT infrastructure including servers, networks, storage, and virtualization platforms.Monitor infrastructure health using tools like SolarWinds, Nagios, or similar, and respond to alerts in a timely manner.Perform routine maintenance and patch management of Windows/Linux servers and infrastructure components.Manage user access and identity services such as Activ
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Posted 3 days ago | Updated 3 days ago

Help Desk Technician

Apex Systems

•

Coraopolis, Pennsylvania, USA

Full-time

Job#: 2077414 Job Description: Job Description: Candidates would start training on a Mon-Fri 8am-5pm schedule (4-6 weeks) but once training has concluded they need to have flexibility to work any shift based on business need and other staffing changes. We go to great lengths to keep teammates on a more permanent shift, and limit changes to their schedule, but reserve the right to make adjustments as needed (applies to both FTE and contracted teammates). Core support hours for the Service Desk a
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Posted 24 days ago | Updated 9 hours ago

Technical Support Analyst

Aureon Consulting

•

Wayne, Pennsylvania, USA

Full-time

Job DescriptionDirect Applicants only, no C2C or 3rd PARTY inquiries please. Role requires reporting to an office 5 days a week in Wayne, Pennsylvania. Local applicants only please. Position Summary We are seeking a skilled and customer-focused IT Support Specialist to join a well established Service Desk team. In this role, you will serve as a key point of contact for technical support, providing first-level assistance and escalating complex issues as needed. You ll also mentor junior team memb
Posted 2 days ago | Updated 7 hours ago

Principal Associate, Mac Platform Engineer

Capital One

•

York, Pennsylvania, USA

Full-time

Job DescriptionPrincipal Associate, Mac Platform Engineer Capital One is looking for a Mac Platform Engineer to join our growing Mac Engineering team. The platform has grown to support over 30,000 endpoints in recent years, as one of the quickest growing platforms at Capital One. The engineering role will be focused on liasoning with our support teams, continuing to enhance our platform security, responding to multi-user events with triage analysis, assisting other members of our engineering tea
Posted 7 days ago | Updated 6 hours ago