Service management jobs in franklin, tn

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

ServiceNow Developer

Franklin, Tennessee

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Today

Job Description We are seeking a highly skilled and experienced ServiceNow Developer to support the ongoing development, enhancement, and maintenance of our ServiceNow platform. The ideal candidate will possess deep expertise across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps) and have a strong background in scripting, integrations, and platform architecture. This role will be key to delivering solutions that align with business goals and enterprise service management strat

Full-time

Systems Engineer

La Vergne, Tennessee

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Today

Company Description Job Description Ingram Content Group (ICG)is hiring a Systems Engineer to support our IT Services team. The Systems Engineer provides technical leadership and administration for enterprise SaaS platforms including Atlassian and Zendesk solutions. Responsible for platform configuration, automation, integrations, governance, security, cloud initiatives, and continuous improvement efforts that enhance operational efficiency and business outcomes. This position will require 4 d

Full-time

USD 84,895.00 - 107,643.00 per year

Director, IT Enterprise Architecture

Brentwood, Tennessee

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Today

Overall Job Summary This position is responsible for ensuring the technologies, systems, and architecture developed and implemented are consistent across Tractor Supply Company and are in line with enterprise technology standards and best practices. Using knowledge of architecture and design solutions, the Director and their Team will work with domain experts to ensure individual technology area visions for current and emerging technologies align with the overall long-term roadmap and technolog

Full-time

Data Center Customer Experience Account Specialist (Nashville, TN)

Nashville, Tennessee

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Today

Job Description Role Overview As Customer Experience Account Specialist, you will serve as a senior individual contributor responsible for managing customer experience health, account-level coordination, service visibility, and issue resolution across Oracle Cloud Infrastructure data center customers. This role ensures customers have clear visibility into readiness, delivery progress, operational support, escalations, and ongoing service commitments. You will partner closely with Customer Expe

Full-time

USD 114,600.00 - 234,600.00 per year

intermediate systems analyst- incident response (Nashville, TN)

Nashville, Tennessee

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Today

Job Summary and Mission The Major Incident Manager I is a dedicated resource, in the 24x7 Starbucks Technology Operations Center, performing the Starbucks Major Incident Management function. This position contributes to Starbucks success by ensuring that service/business impacting information technology incidents and/or high risk production incidents across the enterprise are managed consistently and effectively in adherence to the major incident processes and procedures. This role is assigned t

Full-time

Operations Engineering Program Manager III

Nashville, Tennessee

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Today

Job#: 3041900 Job Description: Operations Engineering Program Manager Location: Nashville, Tennessee Role Overview An opportunity is available for an Operations Engineering Program Manager in Nashville, TN. This role supports a global engineering team by focusing on vendor management, project coordination, stakeholder communication, risk mitigation, and program execution. The ideal candidate will be a strong communicator with an engineering background who can drive projects from planning th

Easy Apply

Full-time

$50 - $60 per hour

Director of Codes Engineering

Nashville, Tennessee

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Today

Elevate is committed to providing the highest quality commercial roofing, wall and lining systems to solve our customers' challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions that save time, perform reliably and protect our communities. We are devoted to building partnerships rooted in trust in reflection of our Elevate promise that Nobody Covers You Better . Elevate is part of the Amrize family of brands. Visit ElevateCommercialBP.com to learn more.

Full-time

Data Analyst

Franklin, Tennessee

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Today

Job#: 3047120 Job Description: Data Analyst Location: Franklin, Tennessee (Remote) Role Overview We are seeking a Data Analyst to support our data analysis and reporting functions. This role involves collaborating with partners and internal teams to address reporting needs, optimize queries, and support platform migrations. The ideal candidate will have a strong background in data analysis, particularly with SQL and MongoDB, and experience in the healthcare sector. Key Responsibilities Work w

Easy Apply

Full-time

$50 - $60 per hour

Business Solution & Application (BS&A) Architect (Remote)

Remote or Franklin, Tennessee

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Today

Job Description Our Benefits As a Business Solution & Application (BS&A) Architect at Community Health Systems (CHS) you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including: Competitive compensation Paid time off for vacations, holidays, and illness

Full-time

ServiceNow SPM Technical Consultant

Remote

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9d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

Easy Apply

Contract

Depends on Experience

Delivery Manager

Brentwood, Tennessee

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Today

Job#: 3042993 Job Description: Delivery Manager Location: Brentwood, Tennessee (Onsite or remote if candidate can work central time zone) Role Overview We are seeking an experienced Technical Engineering Manager to drive project execution, lead engineering teams, and coordinate between cross-functional groups. This role is responsible for ensuring the successful delivery of business-critical initiatives by facilitating communication, managing stakeholder expectations, and maintaining operati

Easy Apply

Full-time

$100 - $120 per hour

End User Computing (EUC) Engineer

Nashville, Tennessee

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Today

Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating

Full-time

USD 60.00 per hour

Support Engineer

Nashville, Tennessee

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Today

Job Description Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite - 3 days/week) U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of cont

Full-time

USD 21.20 - 45.05 per hour

Senior Project Consultant - Microsoft Infrastructure, Security & Modernization

Brentwood, Tennessee

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Today

Full-time

Technology Service and Support Manager - Americas

Nashville, Tennessee

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Today

Who You'll Work With: We are seeking a Nashville, TN based Technology Services and Support Manager to join our Technology Services and Support Organization in Global Technology and Operations. The Technology Service and Support (TSS) organization is responsible for AB's end-user support and workplace technology services provided to all enterprise users. TSS is a face-to-face client focused organization that works closely with all IT counterparts, as well as the business to deliver enterprise-wi

Full-time

Service management jobs in Franklin, TN, USA