Sla jobs in brentwood, tn

Remote

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2d ago

Role - IT Management AnalystLocation -Elk River, MN (OR) Chaska, MNShift -Night Shift Position SUN-MON-TUE, and every 3rd week, one extra day, either SAT or WEDMust-haveSkillsMainframe OperationsLPARWorkload AutomationMainframe Batch ProcessingCICSDB2Mainframe MaintenanceSLA MonitoringIncident ManagementMandatory Skills Description2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor's degree.Minimum 2+ years of experience supporting w

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Third Party, Contract

$28 - $30

Director, Technology Partner

Franklin, Tennessee

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Today

Job Description Job Summary CHS is seeking a strategic and innovative Portfolio Leader (Technology Partner) to develop and manage a value-oriented catalog of technology services. The Director of Digital Clinical or Business Services will play a pivotal role in shaping and executing the organization's digital strategy within the clinical or business services domain. This leadership position involves overseeing the development and management of a comprehensive digital services portfolio, fosteri

Full-time

Director, Operations - Product & Software Support

Nashville, Tennessee

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2d ago

JOB TITLE: Director of Operations - Product & Software Support FLSA STATUS: Exempt DEPARTMENT: Transportation REPORTS TO: Vice President, Product SUPERVISORY RESPONSIBILITIES: Yes JOB LOCATION: Remote TRAVEL: 5-10% ESSENTIAL DUTIES & RESPONSIBILITIES Lead, mentor, and manage support analysts and other support personnel. Establish and enforce support processes, procedures, and service standards. Monitor ticket queues and ensure timely assignment, prioritization, and resolution of customer

Full-time

Oracle EBS/ ERP Federal Financials Functional Consultant

Remote

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Yesterday

Position: Sr Oracle EBS/ ERP Federal Financials Functional Consultant Location: Remote for DMV Location only Duration: Longterm VISA: No Constraints Rate: $ Open on W2/C2C No of Positions: Client: SAS Global Services LLC / FDA We work with ( H1b transfers and any EAD) Mandatory Skills: Must have 10+ years of Oracle ERP experience and strong hands on with R12Should be eligible to get public trust clearance and must have worked in the US for the last 5 years.Experience with PRISM, IPP, Travel int

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Contract, Third Party

Depends on Experience

Sr. Technology Manager, Legal & Compliance

Nashville, Tennessee

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Today

Who You'll Work With We are seeking a Senior Technology Manager in our Legal & Compliance area to lead the team and technology portfolio that supports AB's Legal & Compliance, Internal Audit, and Risk functions. This role within Corporate Technology is responsible for the strategy, delivery, and ongoing operation of the platforms these control functions depend on every day - including our Electronic Communications Surveillance, Trade Surveillance, and AML/Customer Screening platforms, along wit

Full-time

Data Center Customer Experience Account Specialist (Nashville, TN)

Nashville, Tennessee

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Today

Job Description Role Overview As Customer Experience Account Specialist, you will serve as a senior individual contributor responsible for managing customer experience health, account-level coordination, service visibility, and issue resolution across Oracle Cloud Infrastructure data center customers. This role ensures customers have clear visibility into readiness, delivery progress, operational support, escalations, and ongoing service commitments. You will partner closely with Customer Expe

Full-time

USD 114,600.00 - 234,600.00 per year

Senior Systems Engineer

Nashville, Tennessee

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Today

Job Description Performs regular administration and conducts standard performance trend analyses and manages server capacity. Performs system configurations and backups independently. Implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs across the technical stack. Deploys enhancements to improve the performance, reliability, and security of systems and environments. Resolves complex, critical customer system issues and implements and documents technical s

Full-time

USD 68,300.00 - 148,300.00 per year

Engineering Manager with AIOPS || REMOTE || W2 & C2C

Remote

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27d ago

Engineering Manager AI Ops & Autonomous Operations Platform We are seeking an Engineering Manager to build and lead an enterprise AI Ops platform that transforms IT operations through AI, automation, and observability. Lead the development of a greenfield AI Ops and Autonomous Operations platform. Build capabilities for proactive monitoring, intelligent alerting, and self-healing systems. Establish enterprise standards for observability, reliability, and operational intelligence. Own the AIOps

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Contract

Depends on Experience

Customer Success Systems Administrator

Remote

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17d ago

Zendesk Administrator w2 - Ideally NYC but may consider remote Role Overview The client is building out a best-in-class Customer Success and Support infrastructure, with Zendesk as our primary support platform alongside a growing suite of Customer Success tools. Were looking for a Customer Success Systems Administrator to own and evolve this ecosystem end to end. In this role, youll lead the implementation, configuration, and ongoing optimization of Zendesk while also supporting adjacent CS p

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Contract

Depends on Experience

Customer Service Agent (Call Center)- $18/hr

Remote

•

Yesterday

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Pay rate $18/hr Candidates living within United States will be considered due to Government requirement KPI managementService Level Agreement (SLA)CRM toolscustomer service operations

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Full-time

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

USD 17.00 - 19.00 per hour

Senior SRE/ Observability Consultant

Remote

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28d ago

Are you interested in working with the Worlds leading AI-first Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI! We are looking for a Senior SRE/ Observability Consultant to join our growing team in United States! The role: You will be our senior client-facing voice on reliability, observability and AIOps across North American accounts. This is a consulting seat, not an operati

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Full-time

160,000 - 180,000

Systems analyst ll - onsite and executive technology support (Nashville, TN)

Nashville, Tennessee

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Today

Job Summary and Mission As a systems analyst II in the Technology Caf, you represent Starbucks Technology to the rest of the enterprise. Everything we do honors the connection that our store partners make with our customers millions of times each week. To frequent visitors, you are a reliable resource who knows their name. To others, you may be the first or only impression of the Starbucks Technology organization. You provide on-demand support to employees (we call them Partners) - you don't kno

Full-time

IT Queue Manager - IT Support Services - remote PST

Remote or Garden Grove, California

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Today

IT Queue Manager - IT Support Services Do you thrive at the center of a busy support operation, knowing exactly who should handle what, and when? Our client is launching a new IT Support Services team and needs a frontline leader to run its Service Desk queue for roughly 8,000 business users. As IT Queue Manager, you'll do far more than reassign tickets. You'll triage, prioritize, and route each request to the right analyst, then roll up your sleeves and resolve issues yourself. As the face of I

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Contract

USD30 - USD35

IT Systems Management Analyst

Remote

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Today

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focuses on high-volume batch processing, workload automation, system monitoring, and maintaining operational stability across multiple LPARs. The position requires hands-on experience with Mainframe technologies, including CICS, DB2, and Workload Automation, within a large-scale ent

Full-time

Reconciliation Analyst (Remote EST)

Remote or Boston, Massachusetts

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote Reconciliation Analyst for a CONTRACT assignment with one of our premier Insurance clients. Candidate can work remotely from an EST location (Boston area preferred). Seeking an Analyst to join the Investment Operations Shared Services Team supporting the reconciliation function of invested assets. The Shared Services Reconciliation Team supports various investment types including public equity, investment grade & high yield d

Contract

USD 38.00 - 45.00 per hour

Supply Chain Manager Vendor Operations

Remote

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7d ago

We are looking for Supply Chain Manager Vendor Operations 7+ years of experience in Supply Chain, Vendor Operations, or Supply Chain Program Management, preferably within Jabil, EMS, electronics manufacturing, or similar environments.Strong experience managing repair, RMA, reverse logistics, returns, refurbishment, inventory, warehousing, and order fulfillment operations.Proven expertise in third-party vendor management, SLA/KPI management, demand planning, capacity planning, inventory control,

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Contract

Depends on Experience

Application Development Engineer

Remote or Seattle, Washington

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Today

Overview Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Key Responsibilities System Integration & API Engineering: Design, build, and maintain robust custom integrations, middleware, and webhooks connecting 3P SaaS tools (e.g., Atla

Full-time

USD 149,400.00 - 195,050.00 per year

z/OS Systems Programming Manager

Remote

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8d ago

Role Summary This position involves leading mainframe systems programming within a secure, government-focused environment. The role includes management of system design, performance optimization, and disaster recovery planning, with a combination of hands-on technical responsibilities and team leadership. It offers the flexibility of remote work and requires a strong background in z/OS mainframe environments and project management. Responsibilities Oversee the design, implementation, and mainten

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Contract, Third Party

Depends on Experience

Senior SAP Basis Engineer

Remote or Southfield, Michigan

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Today

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA As an Senior SAP Basis Engineer at NTT DATA, you are the go-to person for ensuring our clients' critical software applications, such as ErP and Middleware,

Full-time

Sla jobs in Brentwood, TN, USA