technical support Jobs in new york

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Tier 2 Technical Support

TEKsystems

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Remote or Wilsonville, Oregon, USA

Full-time

Description oTroubleshoot Mac and Windows hardware, operating systems and software, and mobile devices oEnsure that all issues and requests are documented accurately in the IT ticketing system oMonitor and triage incoming tickets in the IT Helpdesk Ticket Queue oProvide timely response to all issues, update internal customers on status, solicit additional information, if needed, and troubleshoot issues or fulfill requests oMonitor inbound support channels, (ticket queues, Slack support channels,
Posted 4 hours ago

Technical Support Engineer, Diagnostics Solutions

Strategic Systems Inc

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Remote

Contract

Technical Support Engineer, Diagnostics Solutions The Technical Support Engineer, Diagnostic Solutions will be responsible for providing excellent customer service via diagnosis and resolution of complex technical problems related to products, supporting technologies/infrastructure. The Technical Support Engineer can be relied upon by customer, partner/vendor and internal teams when issues occur, and serves as a subject matter expert within assigned product areas, with the ability to troubleshoo
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Posted 3 hours ago

Technical Support Analyst

TEKsystems

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Remote or Franklin, Wisconsin, USA

Full-time

Description We are hiring for a Service Desk Technician in Milwaukee, WI. Technicians in this role provide technical support within a contact center environment. Responsibilities include troubleshooting remote hardware, custom and commercial software, and connectivity issues. Support is delivered via phone and chat interactions using remote access software. The role involves assisting with Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and various in-house, commercial, a
Posted 7 days ago | Updated 20 hours ago

Senior Technical Support Engineer (Hybrid)

Stryker

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Remote or Fort Wayne, Indiana, USA

Full-time

Work Flexibility: Hybrid As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experie
Posted 16 days ago | Updated 10 hours ago

Associate Technical Support Engineer, Commercial Charging

Tesla Motors

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Remote or Austin, Texas, USA

Full-time

The Technical Support Tier 2 team utilizes critical thinking and acquired product knowledge to provide a world class level of support for Tesla Commercial Charging products. The position is available in the following locations: Bay Area, CA, Austin, TX, Henderson, NV and Buffalo, NY. Responsibilities Remotely troubleshoot complex hardware and operational issues with power conversion systems, computers, cabinets and moreManage group and personal queues of service tickets pending actionCollaborat
Posted 33 days ago | Updated 10 hours ago

Benchling Technical Support Specialist (GxP / CSV Experience Preferred)

Infinite Computer Solutions (ICS)

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Remote

Contract, Third Party

Job Summary: We are seeking a skilled and proactive Technical Support Specialist with hands-on experience supporting Benchling, a leading cloud-based platform for life sciences R&D. The ideal candidate will have a strong background in providing technical application support within a regulated GxP environment, and exposure to Computer System Validation (CSV) is highly desirable. The role requires close collaboration with the client s IT and Quality teams to ensure consistent and compliant system
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Posted 6 days ago

Sr Technical Support / Production Support with Release Management

Sonata Software North America

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Remote

Contract

Hi All, Please review the below job description for Sr Technical Support / Production Support Engineer with Release Management in Remote with our Pharma Client in USA. If you are comfortable, please share me your updated resume. Job Title; Sr Technical Support / Production Support Engineer with Release Management Duration: Fulltime / Contract Location: Remote Skills: Willing to take a Release Management and Production Support Job Description Strong technical background with hands-on experience i
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Posted 8 days ago | Updated 6 days ago

Benchling Technical Support Resource

Sierra Software Solutions

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Remote

Contract

Hello Professionals, There's an open position at Sierra Software Solutions with one of our esteemed clients. If this role aligns with your experience and career aspirations, I d be happy to share more details and discuss it further. Please find the job description below. Role: Benchling Technical Support Resource Location: Bridgewater, NJ Work Remotely: Yes Required Skills: Experience with technical support for Benchling. Sector: Distribution Industry: CPG/Wholesale Thanks, Nagendar Nakka
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Posted 14 days ago

Technical Support Analyst (Medical Devices) - Cust Contract Admin

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst (Medical Devices) - Cust Contract Admin. This is a 12+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-69451 Pay Range: $32 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities
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Posted 7 days ago

Technical Support Engineer - Americas, Reuters

Thomson Reuters U.S. Inc.

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Remote or New York, New York, USA

Full-time

In this role, you will serve as a trusted advisor to customers, guiding them through pre-sales technical consultations to implementation while offering expert support for complex technical issues. The position enables seamless onboarding, solution design, technical sales support, and post-sales issue resolution for Reuters' global clientele, encompassing video, streaming, broadcast, and content delivery solutions. This role requires a comprehensive understanding of media workflows, content distr
Posted 21 days ago | Updated 10 hours ago

Sr. Technical Support Engineer

City of New York

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Queens, New York, USA

Full-time

Company Description Job Description The New York City Department of Correction (DOC) is an integral part of the City's evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with
Posted 28 days ago | Updated 10 hours ago

Technical Support Specialist (BTS), Bloomberg Financial Solutions

Bloomberg L.P.

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New York, New York, USA

Full-time

Description & Requirements Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we p
Posted 60+ days ago | Updated 10 hours ago

Technical Support Engineer

Salesforce

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Remote or Washington, USA

Full-time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your pe
Posted 23 hours ago | Updated 10 hours ago

Technical Support Engineer (OnPrem)

Splunk Inc.

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Texas, USA

Full-time

Description Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our wor
Posted 3 days ago | Updated 10 hours ago

Remote Customer Technical Support

ADT LLC

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Remote or Jacksonville, Florida, USA

Full-time

Job Description Now hiring in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming. Position Summary: Are you a problem-solver? ADT is looking for qualified candidates that possess the ability to self-manage and work independently in a fast
Posted 2 days ago | Updated 10 hours ago

Technical Support Manager: Financial Crimes

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Are you ready to outsmart financial criminals and help us protect clients with cutting-edge fraud prevention and AML
Posted 2 days ago | Updated 10 hours ago

Assoc Technical Support Analyst

CDK Global

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Remote or Cincinnati, Ohio, USA

Full-time

About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables d
Posted 4 days ago | Updated 10 hours ago

Technical Support Senior Analyst - Remote

Cigna

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Remote

Full-time

As a Technical Support Senior Analyst, you'll be responsible for automating and maintaining the Facets Booklet System that supports the Customer's Booklet/Certificates. This position works with Regulatory and Product areas to determine system requirements (which includes State and Federal Legislation Compliance and Product Enhancements). You may also evaluate and provide solutions for complex business needs by automating manual processes. You'll be responsible for performing consistent tasks wit
Posted 2 days ago | Updated 10 hours ago

Assoc Technical Support Analyst - CVR

CDK Global

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Remote or Cincinnati, Ohio, USA

Full-time

About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables d
Posted 10 days ago | Updated 10 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 18 days ago | Updated 10 hours ago