Voice of the customer jobs in pennsylvania

Pittsburgh, Pennsylvania

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8d ago

Position Title: Primary Contact Center RepresentativeReports To: Contact Center Supervisor Location: Pittsburgh, PA (North Shore) and Hermitage, PA Must be available to work all shifts including 7:45-5, 9-6, 10-7 or 12-9 including 7:45-5 on weekends. Must be reliable with minimal absences! Must have high volume call center experience!! At least 2 years, recent Mandatory overtime may be required based on business and training needs. Position Overview: This position is responsible for handling a

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Contract

$17 - $25

Senior - Solution Architect (Telecom-Global)

Remote

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Today

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Trusted Communications Solutions team partners with telecommunications providers and enterprise organizations to deliver messaging, voice, identity, and fraud prevention solutions that help customers enhance security, improve customer engagement, and support business growth. Working at the intersection of Product, Engineering, Sales, Business Development, and Customer Success, the tea

Full-time

USD 168,750.00 - 281,250.00 per year

Senior Product Owner – Voice AI / Contact Center AI

Remote

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3d ago

Job Title: Senior Product Owner Voice AI / Contact Center AI Location: Remote Duration: 6+ Months Contract Experience: 10+ Years Availability: Immediate need; candidates must be available for quick submission. Job SummaryWe are seeking an experienced Senior Product Owner to lead product discovery, strategy, and delivery for cloud-based voice platforms, Contact Center AI, and conversational AI solutions. The ideal candidate will have strong product ownership experience and hands-on knowledge of

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Third Party, Contract

Depends on Experience

Applications Development Manager, Thermal Management - Western North America

Remote or San Francisco, California

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Today

Who We Are At CPC (Colder Products Company), we're not just connecting fluid lines - we're connecting people, ideas, and possibilities. For nearly 50 years, we've been engineering cutting-edge fluid connection technologies that power industries from biopharmaceutical, thermal management (liquid cooling of electronics), medical, industrial, and chemical handling markets. But what sets us apart? Our people. We're a team of problem-solvers, innovators, and forward-thinkers who thrive in a cultur

Full-time

USD 150,000.00 - 180,000.00 per year

Technical Sales Support (Paging & Voice Evacuation)

Remote or Burnsville, Minnesota

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Today

Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing (Bosch Public Adress & Voice Alarm). With our premium brands: Dynacord, Electro-Voice, RTS and Telex, we are committed to delivering innovative solutions that shape the future of sound. At KEENFINITY, we are a globally leading provider of innovative and professional sec

Full-time

USD 85,000.00 - 100,000.00 per year

Senior UX Researcher, Mixed Methods

Remote or Bozeman, Montana

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Today

ABOUT onX We're a team of builders, adventurers, and risk takers using technology to help people confidently explore the outdoors. Driven by our mission to awaken the adventurer inside everyone, we build products that optimize every outdoor experience and inspire confidence to get out and go further. We're a high-growth tech company. The pace is fast, the work takes grit, and ambiguity is part of the job. As the world changes around us, we adapt - continuously evolving how we build, prioritize

Full-time

USD 154,000.00 - 180,000.00 per year

Senior Director Customer Success, Resins and Technologies (USA, REMOTE)

Remote

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Today

Be part of something altogether life-changing by shaping customer-driven decision making Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that

Full-time

USD 220,000.00 - 240,000.00 per year

Staff Field Application Engineer - Remote in Southern California

Remote or San Diego, California

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Today

Job Title: Staff Field Application Engineer - Remote in Southern California Posting Start Date: 9/11/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description: Job Overview TE Connectivity's Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modificat

Full-time

USD 144,700.00 - 180,800.00 per year

SR. MANAGER POWER INTEGRITY ENGINEER

Middletown, Pennsylvania

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Today

Job Title: SR. MANAGER POWER INTEGRITY ENGINEER Posting Start Date: 9/29/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description: Job Overview Data communications applications change at an exponential pace, and the Digital Data Networks Business Unit is at the heart of a continuously expanding connected life. Accordingly, we provide responsive, iterative, and fundamentally agil

Full-time

USD 225,000.00 - 260,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

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Yesterday

Full-time

AI voice Evaluation Specialist

Remote

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7d ago

Title: AI voice Evaluation Specialist Location: Remote - USA Duration: 4+ Months Project - W2 Regular hours Good Quality Headphone Is Must And Native English Speakers Only. A heavyaccent will not work. Previous experience is Speech Annotation or Audio engineering, or Podcasting. Job Description Scope of the Role: We are looking for detail-oriented Voice Specialists to evaluate the performance of AI models through real-time, voice-based conversations. In this role, you will interact

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Third Party, Contract

Depends on Experience

Forward Deployment Engineer - Oil, Gas, & Chemicals

Remote or Oklahoma

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Today

Forward Deployment Engineer - Oil, Gas & Chemicals Travel: 70% Location: Remote USA, CA or TX preferred The Opportunity: Picarro's Fenceline Monitoring Solution delivers continuous, real-time emissions intelligence to refineries and chemical plants. The technology works. The harder challenge - and the one that determines whether a pilot becomes a long-term program - is the early engagement: ensuring that Environmental, HSSE, and Operations teams understand the data in front of them, integra

Full-time

USD 100,000.00 - 150,000.00 per year

Costumer service representative

Remote

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3d ago

Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performance Targets: Meet attendance, schedule adherence, quality, and performance metrics such as NPS and res

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Full-time

Up to 17

Forward Deployment Business Analyst (FDBA)

Remote

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Yesterday

A Forward Deployment Business Analyst (FDBA) is a hybrid role that combines the skills of a Business Analyst, Product Owner, Consultant, and Solution Architect. Unlike a traditional BA who gathers requirements and hands them off to a development team, a Forward Deployment BA works directly with customers, business stakeholders, and delivery teams to rapidly turn business problems into working solutions. Simple Description A Forward Deployment Business Analyst is an embedded problem-solver who wo

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Contract

Depends on Experience

Lead Technical Product Manager

Remote

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2d ago

Contract: 6 Months Work Style: Remote Salary: $120-150K Core Responsibilities Technical Product Leadership:Define and drive strategy, roadmaps, and feature backlogs for 3+ core technical capabilities aligned to OKRs, line-of-business goals, and market needs.Evaluate technical alternatives and decompose complex systems into clear technical propositions.Understand system architecture, infrastructure, data flows, and component integrations to align product direction with solution architects and eng

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Contract

120,000 - 150,000

Lead, Field Applications

Remote or Oregon

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Today

Job Title: Lead, Field Applications Job Description: Marketing & Technical Engineer - Semiconductor Micro-Contamination Control The Role Entegris Liquid Micro-Contamination Control (LMC) Market & Technical Solutions is seeking a Marketing & Technical Engineer specializing in customer micro-contamination control, with a primary focus on Wet Etch Clean, Photolithography, CMP, or Chemical Manufacturing processes. This highly visible customer-facing role combines technical expertise, applicati

Full-time

USD 120,000.00 - 160,000.00 per year

Senior Solution Engineer, Observe

Remote or New York, New York

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Today

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who ra

Full-time

USD 165,000.00 - 216,562.00 per year

Technical Support Engineer

Remote or North Carolina

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7d ago

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud. Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk

Full-time

Senior Solutions Engineer, Observe

Remote or Illinois

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Today

Full-time

USD 165,000.00 - 216,562.00 per year

Voice of the customer jobs in Pennsylvania, USA