Zendesk jobs in berkeley, ca

Remote

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4d ago

Work Authorization: or USC Availability: Candidates should be available for an end-client interview within the next few days. Job SummaryWe are seeking an experienced Zendesk Administrator to manage, configure, and optimize the Zendesk platform supporting enterprise customer and support operations. The ideal candidate will have strong hands-on experience with Zendesk administration, workflow automation, reporting, integrations, user management, and support operations. Key ResponsibilitiesAdminis

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Contract

Depends on Experience

Senior Director, Technology Alliances

San Francisco, California

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Today

Job Description Zendesk is seeking a visionary and high-impact Senior Director, Strategic AI & Hyperscaler Partnerships to lead our global partner strategy and secure Zendesk's position at the absolute forefront of Generative AI, LLM, and Agentic AI innovation. Sitting at the critical intersection of product, engineering, CTO and corporate strategy, you will be the executive anchor for Zendesk's relationship with the rapidly evolving AI & Hyperscaler ecosystem. You will work hand-in-hand with

Full-time

USD 298,000.00 - 446,000.00 per year

AI Product Support Lead

San Francisco, California

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Today

Most support teams react. We want to build one that prevents. Wonderschool serves government agencies, childcare providers, parents, and teachers across multiple products. This role exists to make sure every one of them gets what they need, fast, and to build the systems that make that scalable. You do not need a product management background to do this job. We are open to engineers, founders, support operators, and anyone who can build, ship, and stay deeply close to the customer. The Role Y

Full-time

Senior Customer Support Operations Readiness Program Manager

San Francisco, California

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Today

In the 1960s, NASA's Mission Control transformed spaceflight from isolated acts of engineering into coordinated systems of execution. Every launch depended on hundreds of interconnected decisions across engineering, communications, operations, and risk - all synchronized with precision under intense pressure. Mission Control's real achievement wasn't simply reacting to problems; it was building the operational readiness systems that made complex missions possible in the first place. As Mercury

Full-time

USD 121,700.00 - 152,100.00 per year

Forward Deployed Engineer

Remote or California

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Today

Job Description Forward Deployed Engineer (FDE) - AI & Solutions As a Forward Deployed Engineer (FDE), you are part of an elite technical hybrid-part software engineer, part strategic consultant. You don't just sell the dream; you build the reality. You will be embedded with our most strategic customers to solve their most complex, high-stakes technical blockers. Whether it's architecting a multi-layered AI agent, building custom data pipelines for Zendesk, or integrating our AI capabilities

Full-time

USD 200,000.00 - 300,000.00 per year

Technical Support Engineer

San Francisco, California

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9d ago

We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their

Full-time

Technical Support Engineer

San Francisco, California

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Today

Full-time

USD 73,872.00 - 110,000.00 per year

Technical Support Engineer, Metronome

San Francisco, California

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Today

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most impor

Full-time

End User Support Specialist / San Francisco / Primary IT Person

San Francisco, California

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Today

IT Support Specialist Location: San Francisco, CA (100% Onsite - 5 Days/Week) Employment Type: Ongoing Contract (No End Date) Work Authorization: Candidates must be authorized to work in the U.S. without current or future sponsorship. About the Opportunity We're looking for a hands-on IT Support Specialist to serve as the primary onsite IT resource supporting end users in a fast-paced, collaborative environment. This role is ideal for someone who enjoys being the go-to IT person, thrives in an

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Contract

$35 - $43

Support Engineer, Content Systems

San Francisco, California

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Today

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for

Full-time

USD 140,000.00 - 269,000.00 per year

Software Engineer, Cloud Infrastructure

San Francisco, California

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Today

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor

Full-time

USD 200,000.00 - 270,000.00 per year

Software Engineer, Cloud Deployment Infrastructure

San Francisco, California

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Today

Full-time

USD 200,000.00 - 270,000.00 per year

Strategic Solutions Engineer, SF Bay Area

San Francisco, California

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Today

Full-time

USD 220,000.00 - 310,000.00 per year

Sr. Manager CX Data and Insights

Remote or Utah

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Today

Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a heavy-hitting Senior Analyst, to join our CX Data & Insights team to uplevel our capabilities across the business. This Individual Contributor (IC) role is designed as a "quantitative swiss army knife" who can act as

Full-time

USD 139,000.00 - 209,000.00 per year

Manager, IT Client Endpoint Engineering

San Francisco, California

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Today

The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the enterprise applications every Asana employee uses every day. As Manager of IT Applications and Client Platform Engineering, you'll lead four engineers: two on client platform, two on applications. You report directly to the Head of IT Systems Engineering. This is a player/coach role: you set direction, run planning, and step in on escalations and architecture decisions

Full-time

USD 194,000.00 - 220,000.00 per year

Machine Learning Engineer, Assistant Quality

San Francisco, California

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Today

Full-time

USD 180,000.00 - 205,000.00 per year

Systems Engineer, Integrations (Data and Systems)

Oakland, California

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Today

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping

Full-time

USD 126,533.00 - 151,846.00 per year

Technical Support Specialist

San Francisco, California

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Today

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to con

Full-time

USD 64,000.00 - 100,000.00 per year

Service Desk Technician L2

San Francisco, California

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

USD 33.00 - 37.00 per hour

Senior AI Agent Engineer | Moveworks

Remote or San Francisco, California

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Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

USD 143,200.00 - 243,400.00 per year

Zendesk jobs in Berkeley, CA, USA