Search Jobs | Dice.com

Help Desk / Service Desk Support Analyst III

Atlanta, Georgia

•

Today

Job Description Provides senior-level Tier-3 technical support and operational leadership within a K12 publicschool district environment. This role serves as the highest level of escalation for complex technical incidents, infrastructure-related issues, enterprise application support, classroom technology integration challenges, and district-wide operational problems.The Tier 3 Analyst is responsible for advanced troubleshooting, root cause analysis, technical coordination, systems optimization,

Easy Apply

Contract

Depends on Experience

Help Desk / Service Desk Support Analyst III

Atlanta, Georgia

•

Today

Job ID: 65794 Help Desk / Service Desk Support Analyst Location: 130 Trinity Ave SW, 1st Floor, Atlanta, Georgia 30303 Client: APS-IT Duration: 12+ Months Onsite Job Provides senior-level Tier-3 technical support and operational leadership within a K12 public school district environment. This role serves as the highest level of escalation for complex technical incidents, infrastructure-related issues, enterprise application support, classroom technology integration challenges, and district-wi

Easy Apply

Third Party, Contract

Helpdesk / Service Desk Analyst 1

Atlanta, Georgia

•

Today

In-Person Interview Required! Helpdesk / Service Desk Analyst 1 Atlanta, GA (100% Onsite | 24/7 Shift Work) 6 + Months $17-$18/HR Role Provide frontline IT support, resolving hardware, software, and network issues on initial contact. Responsibilities Resolve or escalate desktop, Windows 10, printer, and phone issues. Manage and prioritize multiple technical tasks independently. Work flexible shifts, including nights and weekends. Requirements 1-3 years of IT/computer support experience (pref

Easy Apply

Contract

$17 - $18 per hour

Clinical Service Desk Helpdesk (EMR Systems) Associate - Remote

Remote

•

Yesterday

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company''s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing

Easy Apply

Contract

$20 - $25

Help Desk Analyst

Atlanta, Georgia

•

Today

Description Will provide technical support to users of after go-live. Exceptional analytical abilities and problem-solving skills Ability to manage multiple tasks and multiple priorities Ability to make decisions with little or no management input and in absence of prior existing guidelines Self-starter, initiative, and independent thinking Strong customer service skills Strong oral and written skills What are the nice to have skills? Thorough knowledge of information technologies and an underst

Full-time

USD 17.00 - 20.00 per hour

Help Desk Analyst

Alpharetta, Georgia

•

Today

Description The ideal candidate will have a strong customer-focused mindset and a proven track record in help desk or service desk roles. This position requires excellent customer service skills and the ability to handle a high volume of phone calls efficiently. Key Responsibilities: - Provide first-level technical support to internal users, ensuring a high first-level resolution rate (over 90%). - Manage and resolve incidents and service requests using tools like Active Directory, Azure, and pe

Full-time

USD 20.00 - 25.00 per hour

Help Desk Analyst

Alpharetta, Georgia

•

Today

Full-time

USD 20.00 - 25.00 per hour

Help Desk Level 1

Atlanta, Georgia

•

9d ago

TITLE:Help Desk Analyst - Level 1 LOCATION:Atlanta, GA ANTICIPATED DURATION:Through end of year OPENINGS- 6 This is a 24x7 operation, including nights and weekends and some shift work may be required. Responsibilities: Serve as the frontline, single point of contact for customers requiring assistance from the Technology Organization (TO) for issue resolution and service request fulfillment.Document customer needs and handle interactions on initial contact, ensuring complete and appropriate doc

Easy Apply

Contract

17 - 19

Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA

Atlanta, Georgia

•

Today

Job Responsibilities: Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP.Assist users with password resets, PST file management, and Exchange Admin tasks.Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams).Use ticket tracking systems to document, prioritize, and track user issues effectively.Troubleshoot advanced issues using tools like PowerShell for scr

Full-time

Student Assistant - Henderson Library - IT Helpdesk Assistant (Summer 2026)

Atlanta, Georgia

•

Today

About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah an

Part-time

Help Desk System Analyst [Must have OKTA, Crowd strike] - Atlanta, GA/On-Site

Atlanta, Georgia

•

Today

Help Desk System Analyst [Must have OKTA, Crowd strike] Atlanta, GA/On-Site 12+ Months Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work. Description: We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. Job Description: As a Help Desk System Ana

Full-time

DOAS Helpdesk System Analyst

Atlanta, Georgia

•

Today

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshoo

Full-time

USD 32.00 - 40.00 per hour

Help Desk 2

Remote

•

16d ago

Day to Day Responsibilities(Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.) Short DescriptionAt the IT Service Desk, we deliver Customer Excellence Focused Support to our end users by leveraging cutting-edge technology with our IT Service Management products and self-service/automated solutions for our customers. The Service Desk Support Analyst will report to the IT Supervisor. In this role, you will be responsible for the remote support to u

Easy Apply

Contract, Third Party

$22 - $25

Help Desk II

Remote or Austin, Texas

•

Today

Description We are looking for a Help Desk II specialist to support internal teams through a web-centered desktop support environment. This contract opportunity is ideal for someone who enjoys resolving technical issues, managing service requests efficiently, and supporting communication tools used across the organization. The role is expected to begin on a part-time schedule of 20-30 hours per week, with potential flexibility to expand based on business needs and candidate fit. Responsibilitie

Easy Apply

Full-time

USD 24.00 - 27.00 per hour

Help Desk Specialist (Salesforce) - Remote

Remote or Reston, Virginia

•

10d ago

This role is contingent upon a contract award. ICF is seeking a Help Desk Specialist to support an enterprise Salesforce services environment for a federal health client. This role will focus on user support, issue intake, troubleshooting, escalation coordination, stakeholder communications, knowledge base maintenance, and support for release and training activities. The ideal candidate has experience supporting business users in a structured help desk or application support environment. This ro

Full-time

USD 67,355.00 - 114,503.00 per year

Help Desk Specialist (Salesforce) - Remote

Remote or Reston, Virginia

•

Today

Full-time

USD 67,355.00 - 114,503.00 per year

Help Desk Level 2 consultant [3 Days Onsite, 2 days remote] - Mercer County, NJ/Hybrid

Remote or New Jersey

•

Today

Help Desk Level 2 consultant [3 Days Onsite, 2 days remote] Mercer County, NJ/Hybrid 6+ months NOTE: All training will be conducted on premises. Training on the AOC procedures and system will be provided. HOURS: Monday- Friday: 8:30 am to 4:30 pm There wil be an extension. After Training: 3 Days Onsite, 2 days remote: Tuesday, Wednesday or Thursday 9:00 - 5:00 with 1 hour unpaid lunch. Description: The HD Level 2 consultant will resolve elevated softwae technical and procedural problems to

Full-time

Technical Helpdesk Associate

Remote

•

Yesterday

Position Title: Technical Helpdesk Associate Project - NJ HBC Location: Remote Position Description: Job Title: Technical Helpdesk Associate Job Summary Seeking a detail-oriented and proactive Technical Helpdesk Associate with a minimum of 5+ years of experience to provide user access support, manage service requests, and ensure timely communication with stakeholders. The ideal candidate will possess strong analytical skills, excellent communication abilities, and solid proficiency in Microsoft

Easy Apply

Full-time

$40,000 - $60,000

Help Desk Technician (Part-Time)

Remote or McLean, Virginia

•

Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. The shift for this position is Monday, Tuesday, Thursday from 8:00 PM - 11:00 PM EST and Saturday - Sunday from 12:00 PM - 3:00 PM EST with a total of 15 hours per week. Responsibilities Answer incoming calls/emails from custome

Part-time

USD 20.00 per hour

Technical Helpdesk Associate

Hybrid in Atlanta, Georgia

•

Today

Job Title: Technical Helpdesk Associate Job Summary We are seeking a detail-oriented and proactive Technical Helpdesk Associate with a minimum of 5+ years of experience to provide user access support, manage service requests, and ensure timely communication with stakeholders. The ideal candidate will possess strong analytical skills, excellent communication abilities, and solid proficiency in Microsoft Excel, along with the ability to multitask in a fast-paced environment. Key Roles & Responsibi

Easy Apply

Contract

10 - 12

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization