Our client is looking for an IT Support Specialist to join their team in the western suburbs! Top Skills Strong customer service and clear communication skillsExperience supporting users with Windows OS and Microsoft 365Familiarity with Active DirectoryComfortable using remote support toolsBasic troubleshooting of hardware, software, and connectivity issues Responsibilities Provide first-level IT support via phone, email, and ticketing systemTroubleshoot and resolve common hardware, software, a