Boca Raton, Florida
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Today
RESPONSIBILITIES: Kforce has a client that is seeking Help Desk Analyst in Boca Raton, FL. Summary: The Help Desk Analyst serves as the senior technical resource and final escalation point inside the Help Desk before tickets are routed to Systems, Network, or Database. You will personally resolve the most complex end-user incidents, act as the floor lead for our Tier 1 and Tier 2 analysts, own the operational maturity of our Help Desk processes, and partner with our Systems and Security teams
Contract
$33 - $55 hourly






