Calgary, Alberta
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Today
Key Responsibilities1. Module Administration & Configuration CMDB & ITAM: Lead the implementation and management of ServiceNows Configuration Management Database (CMDB) and IT Asset Management (ITAM) modules. Workflows: Configure out-of-the-box workflows and design/maintain complex custom workflows to automate business processes. UI/UX: Configure application-related fields, forms, views, and Service Catalog items. Knowledge Management: Administer the Knowledge Base and ensure seamless user acces
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