Description The IT Technician is a hands-on, service-oriented technologist who serves as a primary point of contact for day-to-day IT support across the entire organization. This role is the connective tissue between the service desk and deskside operations - someone equally comfortable resolving tickets in Jira Service Management and physically staging a laptop in the equipment room. The core of this role is deskside and hardware work - laptop builds and imaging, asset tracking and inventory, h