Chicago, Illinois
•
Today
Key Responsibilities Service Desk & User Support Provide technical support to end users, resolving the majority of incidents and service requests at the first point of contact.Identify, analyze, and resolve software, system, and access-related issues using structured troubleshooting techniques.Escalate complex issues to appropriate technical teams when necessary.Build rapport with users to gather accurate problem details and set clear expectations. Collaboration & Continuous Improvement Work
Full-time
USD 22.00 - 24.00 per hour









.png?format=webp)





