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Cincinnati, Ohio

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Today

We are looking for a Senior Business Analyst CCaaS / NICE for our client in Cincinnati, OH Job Title: Senior Business Analyst CCaaS / NICE Job Location: Cincinnati, OH Job Type: Contract Job Overview: Pay Range: $55hr - $60hrRequirement/Must Have: Strong experience in business analysis within enterprise environments.Hands-on experience with CCaaS platforms such as NICE CXone, Genesys, or Avaya.Strong knowledge of omni-channel contact center operations (voice, chat, email, digital).Experience wit

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Contract, Third Party

Depends on Experience

Nice CXOne Tech Lead

Remote

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15d ago

We are seeking a highly skilled NICE CXone Technical Lead to design implement and lead contact center solutions on the NICE CXone platform with 811 years of experince The role involves endtoend ownership of CXone implementations integrations and optimizations while guiding technical teams and collaborating with business stakeholders to deliver scalable secure and highperformance contact center solutions Key Responsibilities Lead the design development and deployment of NICE CXone solutions acros

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Contract

Depends on Experience

W-2 only-Nice/Cognigy AI Engineer || Remote role

Remote

•

Yesterday

Nice/Cognigy AI Engineer Remote role W-2 only Long Term Contract Job Description We are seeking an experiencedNICE / Cognigy AI Engineerto design, build, and supportAI-driven conversational experiencesacross customer-facing and internal contact center channels. This role will be responsible for implementing scalable virtual agents usingCognigy.AIintegrated withNICE CXone, ensuring secure, compliant, and high-performing automated customer journeys. The ideal candidate brings deep h

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Contract, Third Party

Depends on Experience

UCC Engineer w/ NICE CXOne

Remote

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7d ago

Hi, Looking for strong Unified Communications and Collaboration (UCC) Engineer w/ NICE CXOne experience Key Responsibilities NICE CXone & Contact Center Management Design, deploy, configure, and support NICE CXone cloud contact center solutionsAdminister ACD, IVR, call routing, skills-based routing, and omnichannel (voice, chat, email, social, SMS) capabilitiesConfigure and maintain agents, skills, teams, dispositions, call flows, and schedulesSupport Workforce Engagement (WFM, QM, Analytics) mo

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Contract

Depends on Experience

Majesco Solution architect (Nice to have - Insurance domain profiles)

Remote

•

Today

Hi, Title Majesco Solution architect (Nice to have - Insurance domain profiles) Location Remote ( travel as needed to client location - IL) 12+ Months (only W2 NO C2C or 1099) Billing module and Majesco, and ICD, ICM, needed The Solution Architect will be responsible for- o Design solutions for the project that enable customer to meet their process/business goals o Leading the requirement session with client. o Development of solution architecture and design across a set of applications or appli

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Contract

$70 - $75

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