Search Jobs | Dice.com

Cleveland, Ohio

•

Today

Title: IVR Tech Lead Location: Cleveland, OH (Onsite) W2 Position Top 3 Skills for this role: 1. Prompt Engineering 2. IVR 3. Node Js Name Contact Center Domain Google Cloud Platform Prompt Engineering Node JS Job Description: We are seeking a Technical Lead to design, build, and modernize IVR and Voice Bot platforms within the Contact Center Technology organization. This role provides technical ownership and architectural leadership for complex initiatives while remaining hands-on with design a

Easy Apply

Contract

IVR Tech Lead

Cleveland, Ohio

•

Today

Top 3 Skills for this role: 1. Prompt Engineering 2. IVR 3. Node Js Job Description: We are seeking a Technical Lead to design, build, and modernize IVR and Voice Bot platforms within the Contact Center Technology organization. This role provides technical ownership and architectural leadership for complex initiatives while remaining hands-on with design and development. The Technical Lead partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highl

Easy Apply

Contract

Depends on Experience

AI Engineer — Tech Lead (Only W2)

Remote

•

12d ago

Role: AI Engineer Tech Lead Location: Remote Interview Rounds: 3 Role Summary We are seeking an experienced AI Engineer Tech Lead to drive the design, development, and deployment of scalable AI, ML, and Generative AI solutions. This role combines deep technical expertise with strong leadership to build production-grade AI systems that deliver measurable business impact. Key Responsibilities Lead end-to-end design and implementation of AI/ML and Generative AI solutions.Own AI system architectur

Easy Apply

Contract

1 - 1

Amazon Connect IVR Developer

Remote

•

Yesterday

Role: AWS Connect IVR Application Developer Location: Remote Job Type: C2C/W2/1099 Required Skills & ExperienceCore Technical Requirements Hands-on experience withAmazon Connect, including: oContact Flows oQueues, routing profiles, hours of operation StrongAWS serverless developmentexperience: oAWS Lambda (Node.js or Python) oAPI integration patterns supporting IVR flows oDynamoDB Experience buildingtelephony/IVRexperiences, including failure-safe behavior and degraded-mode handling. Experience

Easy Apply

Contract

65 - 70

Dialog Flow IVR

Remote

•

Today

Role Name: Dialog Flow IVR Work site:Remote (EST or CST time zone) Duration: 10+ Months Key Responsibilities Design, develop, and deploy conversational AI solutions using Google CES / Dialogflow CX / ES Build and manage AI agents and agentic workflows leveraging Playbooks and GenAI for CX (GE4CX) Implement multi-channel conversational experiences (chat, voice, telephony) Integrate conversational agents with backend systems via APIs, webhooks, and cloud services Utilize Google Cloud servic

Easy Apply

Third Party, Contract

Depends on Experience

Principal Product Manager with Experience delivering customer experience solutions (e.g., IVR, Contact Center, UCC, QM, CRM)

Remote

•

Today

Pre-Screening Questions Q1:Do you have 8+ years of experience in product management for cloud communications, including deep technical expertise with VoIP, SIP signaling, and real-time media technologies like WebRTC or RTP?Q2:Have you successfully delivered high-quality, low-latency audio solutions specifically designed to power conversational AI platforms, voice bots, or virtual agents?Q3:Have you led the product strategy, definition, and go-to-market execution for an API-first platform, progra

Easy Apply

Full-time

Depends on Experience

Senior Java IVR Application Developer

Remote

•

Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Salesforce Functional Test Manager OR Senior Functional Tester with Salesforce Service Cloud (IVR & Contact Center) - Remote + Travel

Remote

•

6d ago

WHO WE ARE: Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago''s Loop. WHAT WE DO: We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov''t & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partne

Easy Apply

Contract, Third Party

Depends on Experience

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization