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Colonial Heights, Virginia

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Today

Title : Technical Support Analyst Location : 2430 Pine Forest Dr, Colonial Heights, VA 23834 Requirements: Empathy & Patience: The ability to remain calm and professional when dealing with frustrated or non-technical users. Required 3 Years Perform other duties as related to the Technology Services and as assigned by Manager of IT Services and/or Chief Information Officer. Required 3 Years Active Listening: Picking up on the "clues" a user gives to diagnose an issue they might not have

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Contract

Technical Support Analyst

Richmond, Virginia

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Today

100% on site with 1 Possible Telework Day Key Responsibilities Identify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call.Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow).Remote Troubleshooting: Use remote desktop tools to guide users through software installations, password resets, and connectivity issues.Escalation: Recognize when a problem is beyond Tier 1 scope and route it t

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Contract

Depends on Experience

Technical Support Analyst - 100% ON SITE

Colonial Heights, Virginia

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Today

ABOUT THE ROLE 100% on site with 1 Possible Telework Day Key Responsibilities Identify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call. Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow). Remote Troubleshooting: Use remote desktop tools to guide users through software installations, password resets, and connectivity issues. Escalation: Recognize when a problem is beyond Tier 1 sco

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Full-time, Part-time, Contract, Third Party

Technical Support Analyst

Colonial Heights, Virginia

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Today

Education:Associates degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency:Hands-on experience troubleshooting Windows/MacOS environments and common hardware (desktops, and laptops). Compliance Knowledge:Basic understanding of IT security principles and data privacy standards. Preferred Skills Certifications:CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service:A background in Help Des

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Contract

30 - 33

Technical Support Analyst

Colonial Heights, Virginia

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Today

Technical Support Analyst Hybrid: Colonial Heights, VA About the Job Duration: 5 months Contract Position Possibility of extension Location: Hybrid: Colonial Heights, VA Pay rate: Hourly Job ID: 791880 Responsibilities: Key Responsibilities Identify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call. Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow). Remote Troubleshooting: Use remo

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Contract

Depends on Experience

VSU - Technical Support Analyst - Fully Onsite at Colonial Heights, VA

Colonial Heights, Virginia

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Today

This role is 100% on site with the potential for 1 day a week remote. MUST BE ABLE TO INTERVIEW AND WORK ON SITE. LOCAL CANDIDATES STRONGLY PREFERRED. ABOUT THE ROLE 100% on site with 1 Possible Telework Day Key Responsibilities Identify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call. Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow). Remote Troubleshooting: Use remote desktop

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Contract, Third Party

$$30/hr on W2

Technical Support Analyst (Hybrid)

Remote or Allen, Texas

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 45,000.00 - 50,000.00 per year

Assoc Technical Support Analyst-CVR

Remote or Cincinnati, Ohio

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Today

About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables d

Full-time

USD 20.00 - 27.00 per hour

Applications Support Technical Lead Analyst

Remote or Irving, Texas

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Today

Citibank, N.A. seeks an Applications Support Technical Lead Analyst for its Irving, Texas location. Duties: Provide technical support for applications. Meet with business stakeholders to evaluate the operational processes and suggest necessary changes for enhanced application performance and stability. Deliver controlled resolution of incidents by prioritizing criticalities, escalating to relevant groups, conducting root cause analysis and providing key solutions, and following-through to resol

Full-time

USD 156,998.00 - 180,000.00 per year

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