Fort Mill, South Carolina
•
9d ago
Role Name: NICE - CXone Architect/Consultant Location: Fort Mill, SC 100% Remote JOB DESCRIPTION: Core Responsibilities Design Development o Architect design and maintain NICE InContact solutions including IVR ACD Campaigns Teams and Routing strategies o Build and automate call center workflows including writing call flows prompts and scripts o Ensure adherence to SDLC processes for all development and deployment activities Integration Automation o Develop and maintain AP
Easy Apply
Contract, Third Party
Depends on Experience







