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Fort Mill, South Carolina

•

Today

Core Responsibilities Design Development o Architect design and maintain NICE InContact solutions including IVR ACD Campaigns Teams and Routing strategies o Build and automate call center workflows including writing call flows prompts and scripts o Ensure adherence to SDLC processes for all development and deployment activities Integration Automation o Develop and maintain APIs middleware and ETL jobs for system integrations o Implement automation for user provisioning skill assignment and polic

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Third Party

Nice CXOne Tech Architect

Hybrid in Charlotte, North Carolina

•

Today

Job Description: We are seeking a highly experienced NICE CXone Technical Architect to lead the technical architecture design and governance of cloud contact center solutions on the NICE CXone platform with 1215 years of experience This role is responsible for defining scalable secure and highperformance architectures across voice and digital channels leading complex integrations and providing technical direction across multiple programs and teams Key Responsibilities Define endtoend technical

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Contract, Third Party

Depends on Experience

Nice CXOne Tech Architect-Charlotte, NC

Charlotte, North Carolina

•

Today

We are seeking a highly experienced NICE CXone Technical Architect to lead the technical architecture design and governance of cloud contact center solutions on the NICE CXone platform with 12-15 years of experience This role is responsible for defining scalable secure and high-performance architectures across voice and digital channels leading complex integrations and providing technical direction across multiple programs and teams Key Responsibilities Define end-to-end technical architecture f

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Contract, Third Party

Depends on Experience

NICE CXone SME / Technical Lead / Architect

Remote

•

2d ago

Job Title: NICE CXone SME / Technical Lead / ArchitectLocation: RemoteEmployment: W2 or C2C Job Summary:We are seeking a NICE CXone SME / Technical Architect with strong hands-on experience in ACD, IVR, WFM, and QA. The role is responsible for designing, configuring, and optimizing the NICE CXone platform, supporting contact center operations, and leading technical implementations and integrations. Key Responsibilities: Configure and manage NICE CXone ACD, IVR, Omni-channel routing (voice, chat,

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Third Party, Contract

Depends on Experience

LiveVox / NICE Contact Center Developer

Remote

•

Yesterday

Job Summary We are looking for an experienced LiveVox / NICE Contact Center Developer to design, develop, and support contact center solutions. The ideal candidate should have strong hands-on experience with LiveVox and NICE InContact platforms, including scripting, dialer configuration, and contact center integrations. The role involves working closely with cross-functional teams to build scalable and efficient contact center workflows and integrations. Primary Skills LiveVox Development NI

Third Party, Contract

Depends on Experience

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