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Job Description - Role: NiCE CXone Developer Location: Fort Mill, SC - Day 1 Onsite Job Details Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low-Level Design, including data flow diagrams and routing plans. Ensuring scalability, high availability, disaster recovery, and compliance in architecture Lead design of ACD/IVR call flows and define integration of CRM/ERP/WFM/QM, analytics, and tele
Third Party, Contract



