Overview BigBear.ai (BBAI) is seeking a Systems Administrator to join our team in Hanover, MD. In this role, you will assist users with government databases, software, and systems under general supervision. You will also support Tier I and Tier II level help desk operations, performing first-contact resolution of Help Desk calls and tickets related to software issues. As part of the Multi-Factor Authentication (MFA) Help Desk team, you will play a critical role in issuing and maintaining RSA, S