We are seeking a reliable, communication-focused Tier 1 Help Desk Analyst to join our team. This is a 100% phone-based operational role focused on delivering exceptional application support and password resets. Note: We can teach you the specific IT systems, but you must bring top-tier people skills, patience, and a great telephone manner! Location: Harrisburg, PA 17104 Work Arrangement: 100% Onsite (Telework every Friday!) Interview Process: 1-Hour In-Person Interview (Local candidates heav