Hyattsville, Maryland
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Today
Description We are seeking a Field Technician II to provide exceptional IT support for CDC staff. In this role, you will deliver outstanding customer service via phone and email, assisting users in Windows 11 environments. Responsibilities include taking incoming requests, logging calls in the ticketing system, and resolving technical issues promptly to meet SLAs in a high-volume setting. You will support remote customers using Citrix and troubleshoot remote access issues, perform basic network
Full-time
USD 15.00 - 20.00 per hour















