Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.
This is an exempt position. Salary commensurate with experience.
Job Title: Lead Business Analyst
Location: Albany, NY – Hybrid
Duration: 30 Months
W2 Hourly Rate: $65 – $80/hour
Application Deadline: September 22, 2026
Schedule: Full Time
Number of Positions: 2
Overview
We are seeking a Lead Business Analyst to support complex technology initiatives within an Integrated Eligibility System environment. This role will lead requirements gathering, business process analysis, stakeholder collaboration, and functional requirements development while helping ensure proposed solutions align with business needs, technical requirements, and project objectives.
Duties
- Lead requirements gathering and business process analysis with subject matter experts, business teams, and technical stakeholders.
- Analyze business needs, stakeholder requirements, and existing business rules.
- Identify, document, analyze, and validate business, functional, and system requirements.
- Facilitate stakeholder meetings and workgroups to gather requirements and validate proposed solutions.
- Develop requirements documentation, including process flows, user stories, functional specifications, and related business analysis artifacts.
- Analyze current-state processes and systems and support the development of future-state solutions.
- Identify opportunities for business process improvement and recommend appropriate solutions.
- Work with business and technical teams to ensure functional requirements align with technical architecture and project objectives.
- Support requirements related to continuous integration and deployment processes.
- Evaluate requirements and assist in developing recommendations for best-fit technology solutions.
- Support the delivery of web-based, client-facing applications.
- Collaborate with other Business Analysts and cross-functional project teams.
- Perform other related business analysis duties as assigned.
Mandatory Qualifications
- 7+ years of experience working on complex projects, including 2+ years of experience in a leadership role as a Business Analyst.
- 7+ years of client-focused business analysis and requirements analysis experience.
- 7+ years of experience gathering, analyzing, documenting, and validating business and system requirements.
- Experience working collaboratively as part of a Business Analyst team.
- Experience conducting requirements gathering sessions with business and technical stakeholders.
- Experience identifying, documenting, and validating system requirements supporting continuous integration and deployment.
- Experience preparing technology recommendations or proposals based on elicited business and system requirements.
- 2+ years of experience working within an Integrated Eligibility System program across multiple workstreams, including Eligibility Enrollment and Case Management and Financial Management, in a Health and Human Services environment.
- Strong experience collaborating with subject matter experts, stakeholders, business teams, and technical teams.
- Strong written and verbal communication skills.
- Associate’s degree or combination of experience and education.
Desirable Qualifications
- 7+ years of experience eliciting, documenting, and validating business and system requirements for large-scale modernization projects, including analysis of legacy systems, business rules, and complex functional domains, preferably within Health and Human Services.
- 7+ years of experience conducting business process analysis and developing requirements documentation, including As-Is and To-Be process flows, user stories, functional specifications, and wireframes using Blueprint or comparable requirements management tools.
- 7+ years of experience facilitating stakeholder meetings and workgroups to gather requirements, validate solutions, and support delivery of web-based, client-facing applications.
Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management
Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining, consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.
How AI Is Used
Our AI tools assist by:
- Analyzing resumes against job requirements
- Supporting our recruiters in candidate data evaluation
- Ensuring consistent review standards across all applications
Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.
Your Data and Privacy
Cloud and Things Data Handling:
- Your information is processed securely and used exclusively for recruitment purposes.
- Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities.
- You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com.
- All personal information is handled confidentially in accordance with our privacy policy.
AI Tool Data Processing:
- AI processing data is retained for a maximum of 90 days, after which it is deleted.
- All data sent to AI tools is encrypted in transit and at rest.
- AI tools comply with applicable privacy laws including GDPR and CCPA.
- Personal data is anonymized or minimized wherever possible during AI processing.
Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.
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