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Hybrid in Alexandria, Virginia

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19d ago

Location: Hybrid Alexandria, VA Years Experience: 12+ years of experience Education: Bachelors Degree in Information Technology Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Help Desk Management experience required. Proficient in ServiceNow and provide continual service improvement support by improving existi

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Full-time

Depends on Experience

Help Desk Manager

Chantilly, Virginia

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Today

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training staff, and collaborating with other departments to maintain high customer service standards. Responsibilities Manage daily help desk operations, ensuring 24/7 coverageLead and manage Level II Help Desk Tech

Full-time

USD 116,350.00 - 210,325.00 per year

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide wor

Full-time

USD 111,155.00 - 150,385.00 per year

Program Manager (experience managing large help desk)

Silver Spring, Maryland

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16d ago

Full-time

150,000 - 170,000

Help Desk Tier II

Falls Church, Virginia

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15d ago

Help Desk Tier II Falls Church, VA Pay From: $60,000 per year MUST: Experienced Tier II Help Desk professional Active DoD Secret or Level 3 Public Trust 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies

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Full-time

60000 - 65000

Help Desk Specialist

Washington, District of Columbia

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12d ago

Role Description: Overview: As a Microsoft Help Desk Specialist, you will play a crucial role in managing the end user support experience for customers utilizing the Task Management Tool (TMT) application. Your responsibilities will include developing and refining standard operating procedures for multiple ticketing systems, identifying areas for improvement in Help Desk operations, and analyzing performance metrics to ensure efficient support services. You will serve as a Tier 1 and 2 Agent, e

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Contract

30 - 35

Helpdesk Specialist

Washington, District of Columbia

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Today

The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources.Provide assistance with installation, operation

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Contract, Third Party

$25 - $30

Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- ship required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: Other Job Family: Technical Support Services Job Qualifications: Skills: Microsoft Office, Service Desk (Inactive), Ticketing Systems Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washingt

Full-time

USD 25.63 - 32.06 per hour

Help Desk Technician - Journeyman (Night Shift)

Fairfax, Virginia

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Today

Job Description ECS is seeking a Help Desk Technician (Night Shift) to work remotely . Looking for a motivated, customer service oriented help-desk specialist for a night shift position with ECS Federal. You will provide technical support to DoD and Government customers using DISA Storefront ordering software. This includes troubleshooting, resolving problems, and ensuring users can effectively utilize the software by providing user education and training. Communicate with users via phone, ema

Full-time

USD 30.00 - 35.00 per hour

Help Desk Technician - Journeyman (Day Shift)

Fairfax, Virginia

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Today

Job Description ECS is seeking a Help Desk Technician - Journeyman (Day Shift) to work remotely . Looking for a motivated, customer service oriented help-desk specialist for a day shift position with ECS Federal. You will provide technical support to DoD and Government customers using DISA Storefront ordering software. This includes troubleshooting, resolving problems, and ensuring users can effectively utilize the software by providing user education and training. Communicate with users via p

Full-time

USD 39.00 - 40.00 per hour

Help Desk Team Lead

Hybrid in Arlington, Virginia

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Today

Job Number: R0230195 Help Desk Team Lead The Opportunity: Design, implement, and maintain strategic, multi-disciplinary IT programs in support of corporate strategy. Apply specific functional knowledge, and working or general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance, and review or guide activities of junior employees. You Have: 2+ years of experience leading a help desk teamExperience

Full-time

USD 86,800.00 - 198,000.00 per year

Help Desk Technician

Falls Church, Virginia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Junior Helpdesk Specialist

Springfield, Virginia

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Today

Req ID: 39356 Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your caree

Full-time

Junior Helpdesk Specialist

Springfield, Virginia

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Today

Req ID: 38966 Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your caree

Full-time

Intermediate Help Desk Specialist

Springfield, Virginia

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Today

Req ID: 39539 Summary Intermediate Help Desk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take you

Full-time

Help Desk Analyst I

Reston, Virginia

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Today

Description We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Reston, Virginia. This position involves providing technical support for hardware and software issues, as well as troubleshooting basic network problems. The ideal candidate will have a proactive approach to resolving tickets and ensuring smooth IT operations. Responsibilities: Respond to and resolve day-to-day technical support requests, including hardware and software-related issue

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Contract

USD 20.90 - 24.20 per hour

Help Desk Technician Mid-level - Active Top Secret Required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class I

Full-time

USD 35.04 - 47.40 per hour

Junior Help Desk Technician - All shifts available - Active Top Secret required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 30.44 - 41.18 per hour

Associate Help Desk Technician - All shifts available - Active Top Secret required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 26.44 - 35.78 per hour

Help Desk Specialist I

Washington, District of Columbia

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Today

Full-time

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