Search Jobs | Dice.com

Hybrid in Columbus, Ohio

•

Today

Key Responsibilities Technical Leadership & Best Practices: Define and enforce technical standards and architectural guidelinesServe as a technical authority on contact center design and stabilityDrive consistency across offshore and onshore environmentsGenesys CX Cloud Expertise:Manage queues, skills, routing, flows, bots, and IVR/IVA solutionsNetworking, Firewall & Infrastructure: Work with networking and firewall teams to ensure secure connectivityTroubleshoot latency, routing, and firewall i

Easy Apply

Third Party, Contract

70 - 74

Hiring - Genesys Cloud Contact Center Engineer (SME/Tier IV)

Remote

•

Yesterday

Hi Greetings from BizTech Fusion! We are seeking an experienced Genesys Cloud Contact Center Engineer (SME/Tier IV) to design, implement, support, and optimize enterprise contact center solutions built on Genesys Cloud CX. This role involves advanced troubleshooting, system integration, automation, and collaboration with cross-functional teams to ensure high availability and performance of contact center services. Position Title: Genesys Cloud Contact Center Engineer SME/Tier IV Location: Remot

Easy Apply

Contract

$52 - $64

Senior Genesys Cloud Engineers

Remote or Hybrid in Virginia

•

Today

Position: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Location: 100% Remote Duration: Contract to Hire Two Interviews: 2 rounds (all Virtual) Genesys CLOUD EXPERIENCE IS A MUST < General Challenges We have been struggling with both roles due to: Candidates having primarily on prem Genesys Engage experience instead of Genesys Cloud. Limited candidates who meet the required years of hands on cloud experience. Clearance requirements narrowing the talent pool. 1. Senior Ge

Easy Apply

Contract, Third Party

Genesys Contact Center Cloud certified Sr Engineer/SME (Tier IV)

Remote

•

Today

Role Summary Seeking a highly skilled Genesys Cloud Contact Center SME/Senior Engineer to lead the design, implementation, and operational support of cloud-based contact center solutions. This senior-level role involves providing technical expertise on Genesys Cloud architecture, APIs, and integrations, ensuring the platform''s security, stability, and scalability. The position requires collaborating with business and IT stakeholders to deliver seamless contact center capabilities and continuous

Easy Apply

Third Party, Contract

Depends on Experience

Sr Cloud Solutions Engineer - Genesys IVR

Remote or Louisville, Kentucky

•

Today

Become a part of our caring community The Senior Cloud Solutions Engineer supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. The Senior Cloud Solutions Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. This position is remote, and you must reside in one of the following locations: Louisville, KY, Dallas, TX, Frisco,

Full-time

USD 106,900.00 - 147,000.00 per year

Genesys Cloud CX consultant / Full Stack Dev

Remote or Dallas, Texas

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Genesys Cloud CX Consultant/Full Stack Developer in Dallas, TX. Overview: This role is a blended 50% Full Stack Developer/50% Genesys Cloud CX Consultant position focused on building modern, scalable solutions for a cloud-based contact center environment. The work is primarily net-new development and integrations rather than maintenance. You will design, build, and enhance custom applications and services that integrate deeply with Genesy

Contract, Third Party

$100,000 - $140,000 hourly

Genesys Agentic AI SME

Remote

•

Today

Hi Greetings from BizTech Fusion! We are seeking for a Genesys Agentic AI SME with Genesys Cloud certifications, strong Agentic AI & Generative AI expertise, full-stack development skills, and experience deploying cloud-native AI solutions for CX automation. Position Title: Genesys Agentic AI SME Location: Remote (US Region, Eastern Time) Duration: 12 Month Contract with possible renewal Tax: W2, 1099 Job Description Required Skills Core Platform & Certifications Genesys Cloud CX Professional C

Easy Apply

Contract

Up to $65

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization