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Information Technology Service Management Manager

Hybrid in New York, New York

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Yesterday

Position: ITSM (Information Technology Service Management Manager) Manager Location: New York, NY (Hybrid 03 days per week from day 1) Duration: Long Term Job Description Looking for 15+ years experienced Candidate.Candidate should have 5+ Years ITSM Management experience.Candidate should have Hands-on experience of ServiceNow ITSM and CMDB sufficient to guide technical and process decisions.Strong understanding of ITIL principles and service management best practices.Experience leading teams a

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Depends on Experience

IT Service Management Manager

New York, New York

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Today

Position Summary The Global Service Management and User Success (GSM-US) organization reflects NYU IT's deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU's global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to

Full-time

USD 130,000.00 - 150,000.00 per year

IT Service Specialist III

New York, New York

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Today

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

Full-time

IT Service Specialist I

New York, New York

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Today

Full-time

IT Problem Manager

Jersey City, New Jersey

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Yesterday

Job#: 3033619 Job Description: IT Problem Manager Location: Jersey City, New Jersey (Onsite) Employment Type: Contract Role Overview The Problem Manager is responsible for managing the lifecycle of all problems within the IT environment to minimize the impact of incidents and prevent their recurrence. This role focuses on identifying root causes, implementing permanent solutions, and driving continuous improvement across technology services. The Problem Manager works with incident, change, an

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Full-time

USD 35.00 - 40.83 per hour

IT Program Manager III

Jersey City, New Jersey

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Yesterday

Job#: 3033630 Job Description: IT Program Manager Location: Jersey City, New Jersey (Hybrid) Employment Type: Contract Contract Duration: 12 Months Role Overview The Program Manager is responsible for planning, coordinating, and delivering defined deliverables, which requires engagement from multiple Agile teams across various projects and programs. This role involves understanding the Agile Solution process to implement and mature Lean-Agile principles and practices. The position ensures

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Full-time

Global Manager, IT Support Services

Hoboken, New Jersey

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Today

Job Description Global Manager, IT Support Services The Global Manager, IT Support Services leads our worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech Support teams (EMEA/IL, Americas, and APAC) and Mobile Team. This leadership role owns all employee support channels, including chat, portal, onsite, and remote services, while driving exceptional employee experiences and operational excellence. The position is responsib

Full-time

IT Service Desk Technician L2 (NY)

New York, New York

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Yesterday

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004 - Financial District) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have 5 years of experience supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. W

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Depends on Experience

Global IT Category Management Consultant

Newark, New Jersey

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Yesterday

Job Title: Global IT Category Management Consultant Location: Newark, NJ New York, NY Key Responsibilities: Define and implement Global IT category management strategy. Lead strategic sourcing initiatives and vendor management programs. Manage enterprise IT spend across categories (Software, Hardware, Telecom, Cloud, Cybersecurity, Managed Services). Build strong relationships with CIO/CTO, business stakeholders, and key IT vendors. Drive change management and optimize Total Cost of Ownership

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