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Hybrid in St. Louis, Missouri

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4d ago

Job Title: IVR Engineer Duration: 6+ month contract to hire Location: Hybrid in Weldon Springs, MO Visa: (must be local) Interview : Video Required Skills: Strong experience as an IVR EngineerHands-on experience with Amazon ConnectOpen to candidates with experience in platforms such as Genesys, Five9, Cisco CVP/UCCE, NICE InContact, Avaya, etc.Experience with cloud technologies and deploymentsKnowledge of CI/CD pipelines and DevOps practicesExperience with APIs, integrations, and scripting is a

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Contract

Depends on Experience

AWS Telephony / IVR Application Developer

St. Louis, Missouri

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3d ago

Momento USA is a global technology consulting, talent acquisition and creative development firm that addresses clients most pressing needs and challenges. AWS Telephony / IVR Application Developer Hybrid candidates around St. Louis, MO, or Dallas, TX, who are comfortable working from the office 23 days a week Long term contract. Job Summary We are seeking an experienced AWS Telephony / IVR Application Developer to design, develop, deploy, and support Amazon Connectbased IVR solutions. T

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Contract, Third Party

Depends on Experience

Hiring - Audiocare Solution Design & Configuration SME for Genesys Cloud Contact - Remote

Remote

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Yesterday

Hi Greetings from BizTech Fusion! We are seeking for a Audiocare Solution Design & Configuration SME for Genesys Cloud Contact Center. This role is for a SME/Tier IV level to design and configure an Audiocare Solution for Genesys Cloud Contact Center (CX). Strong candidates will also have expertise as an AI technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders to deliver new capabilities, and ensures the platform is secure, stable, scalable, and cost-

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Contract

$50 - $65

Application Claims Architect – Claims IVR & Amazon Connect

Remote or Hybrid in Phoenix, Arizona

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4d ago

Application Claims Architect Claims IVR & Amazon ConnectRole SummaryThe Application Claims Architectis responsible for designing and governing the endtoend Claims IVR architectureon Amazon Connect, ensuring seamless integration with existing Claims systems, compliant handling of customer data, and a scalable, modernized customer experience. This role bridges IVR modernization, lightweight AI/Virtual Agent capabilities, and Claims application integration, while honoring the constraint of no new

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Contract

Depends on Experience

Fullstack C# Web Developer with IVR

Remote

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14d ago

Role: Full Stack C# Web Developer with having IVR skills especially with integrating Twilio/Flex or Acqueon. Location: Remote Note :We need excellent comm skills for this role. Average/Good will not work .Only IVR experience will also work. Job description: Were seeking qualified and passionate full-stack software engineers to join our fast-paced, high-performing product team. The team works closely with design and business to iteratively deliver an effortless omnichannel experience to both cus

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Third Party, Contract

Depends on Experience

Business Analyst Experience with CRM, IVR

Remote

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3d ago

RemoteBusiness AnalystDuration: 12+MonthsOnly W2and CZPlease send the resume to.Skills:Bachelors Degree10+Yrs of experience inBusiness Analysis, Process improvement or operations analysisexperience in Supporting Call canter, contact center or customer service environmentsStrong skills in workflow Analysis root cause analysis requirements, gathering and Stakeholder managementExperience with call center technologies such as CRM, IVR Case management workflow automation or contact cantre platformsTh

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Contract

Depends on Experience

Business Analyst (Contact Centre, IVR)

Remote

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6d ago

Job Summary:We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and operational efficiency.Key Responsibilities: Analyze and document current-state and future-state call cente

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Third Party, Contract

Depends on Experience

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