Key Responsibilities Design and execute OCM plans specifically tailored for ServiceNow BCM, ITOM, ITAM, and ITSM modules (Incident, Change, Problem, Request, Knowledge, and CMDB). Use ServiceNow reporting and dashboards Experience working with ServiceNow implementations. Additional Skills & Qualifications OCM- Service Now Experience Level Expert Level Job Type & Location This is a Contract position based out of Livonia, MI. Pay and Benefits The pay range for this position is $60.00 - $67.00/hr.