New York, New York
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Today
Position Summary The Global Service Management and User Success (GSM-US) organization reflects NYU IT's deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU's global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to
Full-time
USD 130,000.00 - 150,000.00 per year













