Description The Support Engineer I provides frontline IT support for our client. This role is responsible for initial ticket triage, basic troubleshooting, thorough documentation, and escalation to Level 2 support when required. The position is highly customer-facing and requires strong communication skills, professionalism, and the ability to work onsite five days per week. This is a long-term engagement supporting a mission-critical environment. Candidates must be able to pass and maintain CJI