Raleigh, North Carolina
•
Today
Troubleshoot and resolve LAN and Wi-Fi connectivity issues, including, but not limited to, switches, routers, and cabling. Resolve Trouble tickets generated through ServiceNow Document troubleshooting steps and solutions for future reference. Assist Tier 1 support in diagnosing and resolving LAN-related problems. Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1. Collaborate with Tier 3 LAN Engineers for complex issue resolution. Perform duties in suppor
Easy Apply
Full-time
$20+




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