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Job Role: Five 9 QA Consultant Location: Remote, Raleigh/AZ Job Description: Must Have Technical/Functional Skills: 5+ years of manual testing experience in Five 9 contact center or telephony environments.Strong understanding of IVR, ACD, CTI, CRM, and omnichannel platforms (e.g., Five9, Amazon Connect, Genesys, Avaya, Cisco, Amazon Connect).Experience with test management tools (e.g., TestRail, Zephyr) and bug tracking tools (e.g., Jira).Familiarity with SIP, VoIP, and call routing concepts.Ex
Easy Apply
Full-time
$100,000 - $110,000













