Search Jobs | Dice.com

Remote

•

Today

We are seeking a Five9 Contact Center Engineer to support the implementation, configuration, and ongoing enhancement of an enterprise cloud contact center environment. This role will focus on executing complex Five9 engineering initiatives, integrating Five9 with Salesforce, and configuring omnichannel customer engagement capabilities across multiple business-critical programs. The engineer will partner closely with the solution architecture team while serving as the technical expert responsible

Easy Apply

Contract

Depends on Experience

Avaya Contact Center Engineer

Hybrid in Chicago, Illinois

•

11d ago

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic info

Easy Apply

Full-time

$99,000 - $146,000

AI/ML Contact Center Engineer

Phoenix, Arizona

•

Today

Hi, AI/ML Contact Center Engineer (Python/Java) Multiple Openings Duration: 12+ Months Contract Phoenix, AZ Charlotte, NC Sunrise, FL Required Skills We are seeking experienced Software Engineers with strong expertise in Python or Java development and hands-on experience building AI-powered Contact Center solutions. Must-Have Experience Strong development experience in Python and/or Java Experience with API development and Microservices Architecture Hands-on experience with AI/

Easy Apply

Third Party, Contract

Depends on Experience

Contact Center Administrator (Five9 & Zoom)

Remote

•

Yesterday

Job Description:Contact CenterAdministrator (Five9 & Zoom) Position Overview and Key Responsibilities: TheContact CenterAdministrator will be responsible for the configuration, maintenance, and optimization of ourcontact centerplatforms, specifically Five9 and Zoom. This role ensures seamless operations, supports end-users, and drives continual improvements in customer engagement technologies. The ideal candidate will possess strong technical expertise, excellent communication skills, and a

Contract, Third Party

$65 - $68

Contact Center Transformation Architect

Texas

•

Today

Role: Contact Center Transformation Architect Location: Remote / Onsite Travel 2 days every two weeks Employment Type: Contract - 3 Months+ (100 hrs/Month) 2 days every two weeks of travel to Florida and later to Dallas where they have a second call center. Or Madison city where they have a third call center. And Charlotte is HQ - may be once in three months. Experienced technology leader who has successfully led contact center transformation (sales center) initiatives involving dialers (Five

Easy Apply

Part-time, Contract, Third Party

Contact Center Support Engineer

Hybrid in Lakeland, Florida

•

6d ago

Rezult continues to make great strides toward enhancing the technology community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently, we are searching for a Contact CenterSupport Engineer to fulfill an immediate vacancy. This individual will be responsible for: Implementing and supporting the implementation of an enterprise-level contact center and agent functionality.Developing self-service workflows using Microsoft Copilot Studio Agent

Easy Apply

Contract

40 - 50

Software Developer - Senior- Contact Center/IVR

Hybrid in Dallas, Texas

•

8d ago

Job Title: IT - Software Developer - Senior Location: Dallas, TX Duration: 6+ Months Job Description: In this role the primary responsibilities include (but are not limited to): Designing technical solutions based on business requirements, conducting discovery sessions, integrating multiple dissimilar environments, and implementing leading edge technologies. Utilizes programming languages (Angular, Javascript) to create and maintain custom voice applications and web portals/intranets and dashb

Easy Apply

Contract

$50 - $60

Contact Center Architect (AWS Connect)

Remote

•

8d ago

Job Title: Contact Center Architect (AWS Connect) Location: Hybrid 1003 Route 202, Raritan, NJ 08869 OR Remote (Candidate preference must be clearly mentioned on resume) Duration: Long-Term Contract Hours: 40 Hours/Week Job Summary We are seeking a highly experienced Contact Center Architect (AWS Connect) to lead the architecture, stability, and evolution of a global Amazon Connect platform supporting enterprise operations across North America, EMEA, and APAC regions. This is a hands-on archit

Easy Apply

Contract

$54 - $64

Senior Software Engineer (Contact Center)

Eden Prairie, Minnesota

•

Today

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. The position

Full-time

USD 112,700.00 - 193,200.00 per year

Senior Network Operations Center (NOC) Engineer | Contact Center (Remote)

Remote or Dallas, Texas

•

Today

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3

Full-time

USD 81,000.00 - 100,000.00 per year

Senior Engineer (AWS / Contact Center)

Hybrid in Morris Plains, New Jersey

•

Yesterday

Skilled at Problem solving and Critical thinking. Strong hands-on experience with Amazon Connect implementation, configuration, customization, and production support. Practical experience with Amazon Connect contact flows, including inbound flows, outbound flows, customer queue flows, transfer flows, callback flows, whisper flows, and IVR workflows. - Strong understanding of Amazon Connect routing concepts, including queue-based routing, skills-based routing, routing profiles, queue priority, ch

Easy Apply

Contract

Depends on Experience

Dynamics 365 Customer Service & Contact Center Architect

Hybrid in New York, New York

•

Today

Dynamics 365 CCaaS & Copilot Studio Architect Employment Type: FullTime Work Authorization: US Authorized (No sponsorship) Note: We have 2 additional positions open in Chicago IL, and Atlanta GA with this same skill set! Compensation Range: $160,000 - 200,000 plus a 20% bonus and excellent benefits! Position Overview We are seeking a Dynamics 365 CCaaS & Copilot Studio Architect to own the endtoend architecture and design of enterprisegrade contact center solutions built on Microsoft Dynamics 36

Easy Apply

Full-time

$160,000 - $200,000

Operations Center Support Engineer

Chantilly, Virginia

•

Today

Job ID: 2614239 Location: Chantilly, VA, US Date Posted: 2026-07-02 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is looking for an Operation Center Systems Engineer to support a highly dynamic and growing program with one of our US Government customers. You will be a part of a larg

Full-time

USD 200,001.00 - 240,000.00 per year

Center Engineer

Ashburn, Virginia

•

Today

Job#: 3032551 Job Description: Location: Irving, TX (Hybrid) Targeted Years of Experience: 3-5 years Responsibilities: Project Planning: Partner with stakeholders to develop comprehensive project plans, timelines, and schedules. Installation Coordination: Order materials, coordinate deliveries, and schedule/drive both PEC/Site Survey steps and physical installation processes. Vendor Management: Drive and manage vendors and outsourced teams to ensure strict adherence to construction timelines. P

Easy Apply

Full-time

$45 - $48 per hour

Genesys Cloud Engineer (Telecom Network Engineer)

Tustin, California

•

Today

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer exten

Full-time

USD 96,110.00 - 153,777.00 per year

Lead CRM Engineer

Los Angeles, California

•

Today

We're looking for talented professionals to join us in bringing smart money management and payment solutions to everyone's fingertips. This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance. JOB DESCRIPTION Location Requirement This position is open

Full-time

USD 139,900.00 - 199,300.00 per year

Customer Engineer for Dynamics 365 CE (French)

Irving, Texas

•

Today

Job#: 3037380 Job Description: Customer Engineer for Dynamics 365 CE (French) Type: 12-month contract to start Location: United States Schedule: Remote Language Requirement: French Role Overview We are seeking a skilled and experienced Dynamics CRM Customer Engineer with expertise in Dynamics 365 Customer Engagement online and the Power Platform. The ideal candidate will serve as a trusted advisor to enterprise-level customers and their partners, guiding them as they design, develop, deplo

Easy Apply

Full-time

$50 - $70 per hour

Data Center Technician

Wink, Texas

•

Today

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You\'ll play a pivotal role in maintaining the heartbeat of the world\'s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.AWS Infrastructure Services owns the design,

Full-time

Telecommunications Engineer Core

Atlanta, Georgia

•

Today

Job Description Telecommunications Enginee Core Services Purpose This role provides regional and system-level engineering, design, and third-level operational support for Southern Company's fiber optic cabling infrastructure, including long-haul transport routes, outside plant facilities, dark fiber, and associated optical transport platforms. The position is responsible for planning, documenting, implementing, and maintaining resilient fiber cabling solutions that support enterprise telecomm

Full-time

Data Center Technician

Phoenix, Arizona

•

Today

Data Center Technician IV - Rapid Response Team (75% Travel) Overview We are seeking experienced Data Center Technicians to join a high-impact Rapid Response Team supporting large-scale enterprise data center environments across the United States. This role is ideal for technicians who thrive in fast-paced environments, enjoy solving complex technical challenges, and are comfortable traveling extensively to support critical infrastructure deployments and operations. Technicians will be respons

Full-time

USD 50.00 per hour

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization