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Remote

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19d ago

Job Title: Genesys Workforce ManagementLocation: 100% RemoteDuration: long term contractJob Description: WFM specialists play a crucial role in ensuring the right number of employees with the right skills are in place at the right time, contributing to the overall success of the contact center and the organization's ability to meet customer demands in an efficient and cost-effective manner.Key ResponsibilitiesDevelopment: Develop the guide and approach and then execute the implementation.Flexibi

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Third Party, Contract

Depends on Experience

Senior Telecom Engineer (Genesys)

Chicago, Illinois

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Today

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Title : Senior Telecom Engineer (Genesys) Location: Chicago, IL Remote Duration of project : Full time role Job Summary Client seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to

Full-time

USD 120,000.00 - 140,000.00 per year

Genesys AI SME Engineer

Remote

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7d ago

Genesys AI SME Engineer Remote | 12+ Months | ASAP Start Public Trust Clearance Eligible Seeking a strong engineer who has built and deployed enterprise-grade AI within contact center environments. We are hiring a Genesys AI Subject Matter Expert with strong hands-on experience in Genesys Cloud CX and Agentic/Generative AI solutions for CX automation. Core Platform Expertise Genesys AI Studio (AI Guides, Virtual Agents, Copilot)Digital Bots, Knowledge Workbench, Intent MinerArchitect flows & AP

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Contract

Depends on Experience

Developer IV - Genesys Cloud

Columbia, South Carolina

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7d ago

Developer IV Genesys Cloud Job Summary: Talent Software Services is in search of a Developer IV - Genesys Cloudfora contract position in Columbia, SC. The opportunity will be for one year with a strong chance for a long-term extension. Primary Responsibilities/Accountabilities:Design and develop advanced Genesys Cloud Architect workflows, including:IVRDigital channelsRoutingNLU-driven call flowsCreate high-quality:Technical documentationFunctional documentationFRDsWorkflow diagramsIntegration

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Contract

$57.34 - $57.34

Genesys Contact Center engineer l Cloud certified

Remote

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7d ago

Genesys Contact Center Cloud Certified Engineer Remote | Mon Fri, 8:00 AM 5:00 PM ET We are seeking a Genesys Contact Center Cloud Certified Engineer to support a enterprise Unified Communications / Contact Center (UC/CC) environment in a key functional engineering capacity. This role focuses on platform design, API integrations, and enterprise contact center architecture support. Required Qualifications Active Genesys Contact Center Cloud CertificationStrong hands-on experience with Genesys AP

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Contract

Depends on Experience

Genesys Engage and CX Developer

Austin, Texas

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6d ago

Title- Genesys Engage and CX Developer Location- Austin, TX (3x/ week onsite) Job Description- Experience in Genesys CTI Framework with More than 7 year of experience in contact centre domain Experience in development and deployment of Genesys Inbound/Outbound solutions using PBXs and SIP Switches End to End setup of Genesys framework components and solutions like Voice Inbound, Voice Outbound and IVR Experience on platforms like Genesys Framework, OCS, URS, ORS, GVP, SIP Server, GMS, IVR-TSer

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Contract, Third Party

Remote- Genesys Cloud Engineer/ Developer/ Architect

Arkansas

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5d ago

Job: Genesys Cloud Engineer Location: Remote Job Specific Duties/Responsibilities: -Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts -Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning -Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.

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Full-time, Part-time, Contract, Third Party

Senior Genesys Engage and CX Engineer - Fulltime

Austin, Texas

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5d ago

Job Title - Senior Genesys Engage and CX Engineer Location - Austin, TX Experience: 8 - 12 Years JOB DESCRIPTION: Must Have Technical/Functional Skills 7-10 years' experience in engineering project management in fast-paced, cross-functional, and complex environments.Extensive experience as the single program manager leading medium to large projects from inception to deployment.Technical background with understanding of front-end skills like JavaScript, HTML as well as Java based Applications Adv

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Full-time

Depends on Experience

Genesys Cloud CX Developer

Hybrid in Columbia, South Carolina

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6d ago

DPP is seeking a Genesys Cloud CX Developer for a partially onsite opportunity in Columbia, SC. Location: Partial onsite Tues., Wed., and Thurs. as needed in Columbia, SC. Hours: 8:30 am 5:00 pm; some on-call and weekend work required. Duration: 12 months, with possibility of conversion; W2 position Position summary: Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows).Produce high-quality technical and functional documen

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Contract

Depends on Experience

Genesys Cloud Administrator

Remote

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11d ago

Working Hours: Overnight & weekend coverage, such as a Wednesday through Sunday work weekJob Description:The Genesys Cloud Administrator is responsible for the maintenance, monitoring, and optimization of the Genesys Cloud CX platform to ensure a reliable, high-quality experience for our contact center operations. This role supports multiple business teams by implementing routing logic, managing user profiles, monitoring system performance, and troubleshooting issues to maximize efficiency and c

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Contract

45 - 55

Genesys Cloud AI Architect

Remote

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6d ago

Phone/Skype Hire. Remote Location: Remote Duration: 12+ months Clearance: and pass drug screening, background check, and Public Trust background investigation Required Skills: Core Platform & Certifications Genesys Cloud CX Professional Certification Genesys Cloud AI Digital Bots & Knowledge Certification Genesys Cloud Developer or Architect Certification Hands-on experience with: o Genesys Cloud AI Studio (AI Guides, Agentic Virtual Agents, Copilots) o Digital Bots: Development, deployment

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Third Party, Contract

Genesys Cloud Engineer || 100% Remote (W2 Role)

Remote

•

Today

Position :: Genesys Cloud Engineer Location :: 100% Remote Duration :: 6+ Months Interview :: Phone and Video Job Description: Sr. Genesys Cloud Engineer (must be able to get US government security clearance..) Seeking an experienced Senior Genesys Cloud Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams. The ideal candidate wi

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Contract

Depends on Experience

Genesys Cloud Developer (Hybrid)

Columbia, South Carolina

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5d ago

We're hiring a Genesys CloudDeveloperto join our team in Columbia, SC. This role offers a hybrid schedule, with onsite work required Tuesday through Thursday. Skills & Qualifications:6 years-of application development, systems testing or other job-related experienceProficiency in Genesys CloudExperience with JavaScript, Python, or Node.jsFamiliarity with REST APIs, JSON, and service integrationsHands-on experience with cloud platforms, AWS preferredFamiliarity with lucid charts or other workflow

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Contract

Depends on Experience

Genesys Cloud Architect /Sr Telecom Engineer

Albuquerque, New Mexico

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Today

Description We are seeking a Genesys Cloud Architect / Sr Telecom Engineer. The Genesys Cloud Architect / Sr Telecom Engineer is a senior technical leader responsible for the design, optimization, and long-term strategy of the Genesys Cloud CX platform. This role combines architectural ownership with hands-on engineering, ensuring a reliable, scalable, and high-performing contact center environment. Key Responsibilities Lead the end-to-end architecture of Genesys Cloud CX, including voice, dig

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Full-time

Genesys Cloud Engineer

Remote or McLean, Virginia

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Genesys Cloud Engineer in McLean, VA. Job Specific Duties/Responsibilities: * Genesys Cloud Engineer will execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts * Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning * Mentor and lead other engineers fostering a collaborative environment by providin

Contract

$59.50 - $75.00 hourly

Genesys Cloud Administrator (Remote + Travel to Orlando FL)

Hybrid in Orlando, Florida

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4d ago

Position: Genesys Cloud Administrator Location: Remote + Travel (Orlando FL) as per the client needs (T&E are paid) Duration: 6 months (with possible extension) Position Description: The Genesys Cloud Administrator is responsible for the maintenance, monitoring, and optimization of the Genesys Cloud CX platform to ensure a reliable, high-quality experience for our contact center operations. This role supports multiple business teams by implementing routing logic, managing user profiles, monitori

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Contract

Depends on Experience

Genesys Engineer 100% Remote

Remote

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5d ago

Genesys Engineer - Remote Job Specific Duties/Responsibilities: -Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts -Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning -Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team. -Accountable for the

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Full-time, Part-time, Contract, Third Party

Genesys Technical Specialist

Tysons, Virginia

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Today

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys techni

Full-time

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