Monroe, Louisiana
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Today
IT Service Desk Analyst Location: Monroe, LA As anIT Service Desk Analystat Drax, the purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. Key Responsibilities The responsibilities of the Service Desk team include: Ensuring that incidents are resolved efficiently in accordance with agreed Service Level Agreements (SLAs).Assessing and fulfilling service requests promptly.Identifying p
Full-time



















