Remote
•
Today
Primary (80%): High-touch partner support across two channels Root cause analysis & troubleshooting complex issues Cross-functional coordination during escalations Respond to partner inquiries (features, bugs, ops issues) Identify trends & provide actionable feedback Secondary (20%): Workflow improvement & documentation Product/issue specialization Knowledge resource development Training new employees Must-Have QualificationsExperience: 3+ years in ops, customer/technical support, or partner man
Easy Apply
Contract
40 - 50
















