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Remote or Hybrid in Chicago, Illinois

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6d ago

Position: ITSM Lead Location:Chicago, Illinois Onsite/Hybrid/Remote Experience: [10-35 Years] Job Type: Full-time Role Overview We are hiring an experienced ITSM Lead to drive governance, service transition, and continuous improvement across enterprise IT operations. Key Responsibilities: Lead Service Transition & Risk Management ensuring smooth rollout of servicesManage stakeholders, training, and adoption across business & IT teamsOptimize ITSM tools (ServiceNow) with automation & workflow im

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Full-time

$80,000 - $120,000

ServiceNow Lead ITSM BPC - Now Assist / AI

Remote

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22d ago

Job Title: ServiceNow Lead ITSM Business Process Consultant (BPC) Now Assist / AI Location: Remote (USA) Duration: Long-Term Contract We are seeking an experienced ServiceNow Lead ITSM Business Process Consultant (BPC) with deep expertise in ServiceNow ITSM, Now Assist, and AI-powered ServiceNow solutions Required Qualifications 8+ years of experience as a Business Process Consultant, Business Analyst, or ServiceNow Functional Lead. Strong expertise in ServiceNow ITSM modules including Incident

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Third Party, Contract

Depends on Experience

ServiceNow ITSM Migration Lead

Remote

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8d ago

Location:REMOTE# of Positions:1Eligibility:OpenClient Name / Domain:DXBill Rate:$?? per hourEmployment Mode:Contract / Corp-to-CorpContract Duration:6+ mos. ContractExperience:14+ yearsSkills:ServiceNow ITSM, ITOM, Discovery, Event Management, CMDB, Service Mapping, ITIL, Customer Presentation, Flawless Communication The Ask? Client is looking for a ServiceNow Solutions Architect / Technical Consultant ( ITSM, ITOM) to lead the design and implementation of ITSM and ITOM modules, including CMDB,

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Contract, Third Party

Depends on Experience

ITIL/ITSM Operations Support Lead

Remote

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Today

Job Title: IT Operations Support Engineering Lead Location: Richmond, VA Work Model: Hybrid (Onsite 3 days/week) Job Summary We are seeking an experienced IT Operations Support Engineering Lead with 10+ years of experience leading IT operations and support teams. The ideal candidate will have expertise in L2/L3 production support, major incident management, ITIL best practices, and Google Cloud Platform (Google Cloud Platform). Experience with AI technologies is a plus. Key Responsibilities L

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Contract

Depends on Experience

IT Asset Management Specialist - ITSM / CMDB

Hybrid in Chicago, Illinois

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7d ago

NO SPONSORSHIP - NO OPT Associate Principal, Service Management SALARY: $118k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite and 2 days remote ServiceNow asset management. Database CMDB managing IT asset life cycle inventing software licenses versioning service level agreements. CBDB building dashboards provide off hour support weekends anthropic AI ServiceNow MDM ITAM SamPro service configuration management The Asset Management Specialist will support the management and performanc

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Full-time

$115,000 - $118,000

Senior ServiceNow Developer (ITSM & CSM)

Remote or Athens, Georgia

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Today

We are seeking a self-starting Senior ServiceNow Developer to tackle development backlogs, enhance self-service capabilities, and provide technical guidance for an upcoming platform re-implementation. Logistics & Interview Work Arrangement: Remote Work Location: Athens, GA Interview Process: Web Cam or In-Person Shift: EST Core Skills & Responsibilities Primary Technical Requirements 3-5+ Years Experience as a ServiceNow Developer or Administrator. Implementation Experience: Direct, hands-on

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Contract, Third Party

ITSM Change Manager/Remote

Remote

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Yesterday

ITSM Change Manager Location:Remote Job Summary We are seeking an experienced ITSM Change Manager to oversee the IT change management process, ensuring that changes to systems, applications, and infrastructure are planned, assessed, approved, implemented, and reviewed with minimal risk to business operations. The ideal candidate will work closely with IT, business stakeholders, and service management teams to drive effective change governance and continuous process improvement. Key Respon

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Contract, Third Party

Depends on Experience

ServiceNow Architect - ITSM

Remote

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5d ago

Job Title: ServiceNow Architect ITSM, ITOM & HRSD Location: Melbourne FL (Remote) Years of Experience: 12+ Years Overall, 7+ Years ServiceNow Position Summary We are seeking an experienced ServiceNow Architect to lead the design, architecture, implementation, and optimization of enterprise ServiceNow solutions across IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD). The ideal candidate will possess deep platform expertise, str

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Contract, Third Party

Depends on Experience

Ivanti ITSM

Remote

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15d ago

Title: Ivanti ITSM Location: REMOTE Duration: 12+ months Seeks an experienced Database Analyst with expertise in implementation, maintenance and operations of the Ivanti ITSM suite including Neurons. Specifically, the proposed key person must have Ivanti expertise in the following: Required skills and experience: Workflow design / flow diagrams and process documentation ETL and data migration documentation Data cleansing, normalization and standardization Data mapping and transformation rules SQ

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Contract, Third Party

Depends on Experience

ServiceNow Architect ITSM, ITOM & HRSD

Remote

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Yesterday

Key Skills: Strong expertise in ITSM, ITOM, HRSD, CMDB, Discovery, Service Mapping, Event Management, Integration Hub, and Flow DesignerExperience with Service Portal/Employee Center, platform security, Performance Analytics, and enterprise governanceHands-on knowledge of JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and REST/SOAP integrationsExperience integrating ServiceNow with Active Directory, Azure AD, Workday, monitoring tools, and IAM platfor

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Contract

70 - 80

ServiceNow Lead Technical Consultant - ITSM/Now Assist

Remote

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27d ago

Role: Lead Technical Consultant - ITSM/Now Assist Location: Remote Scope: Lead TC who is an expert with ITSM Now Assist to support workshop sessions, demo solution, refine stories, configure solution and provide advisory support. Required Certifications: CSA, CADCertified Implementation Specialist - ITSMNow Assist Executive Micro Cert This role is not open to 3rd party vendors/suppliers.

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Contract

$90 - $100

Data Governance ITSM IT Asset Management

Remote

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19d ago

Workflow design / flow diagrams and process documentation ETL and data migration documentation Data cleansing, normalization and standardization Data mapping and transformation rules SQL queries, reports and dashboards KPI metrics and analytics User guides, SOPs, and knowledge articles ITSM / ITAM subject matter expertise (SME) CMDB and configuration data validation Asset, software, and contract data analysis Software normalization and categorization Data reconciliation and quality assurance UAT

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Contract

Senior ServiceNow ITSM Quality Assurance Automation ATF Analyst (Remote) NI

Remote or Rockville, Maryland

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4d ago

We are open to supporting 100% remote work anywhere within the U.S.* Local candidates may be expected to work at the client site in Rockville, MD, at least 1-2 days per week. The Work : ICF's Digital Modernization Division is seeking an ITSM Quality Assurance (QA) Analyst with hands-on ServiceNow experience to support NIH projects. In this role, you will help ensure the quality, reliability, and usability of ServiceNow-based ITSM solutions by partnering with developers, business analysts, produc

Full-time

USD 81,499.00 - 138,549.00 per year

Senior ServiceNow CSM or ITSM Developer DHS with Public Trust (Remote)

Remote or Reston, Virginia

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Today

*We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our

Full-time

USD 98,614.00 - 167,644.00 per year

Senior ServiceNow Developer AI & ITSM Modernization

Remote

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Yesterday

Responsibilities Design and develop ServiceNow solutions using ITSM Pro Plus capabilitiesConfigure and enhance Service Operations WorkspaceImplement and expand GenAI and AI Search capabilitiesSupport Virtual Agent, Live Agent, and conversational ticket submissionDevelop advanced ServiceNow scripting and workflow automationBuild integrations with Microsoft Teams, Entra ID, Intune, SCCM, and SharePointSupport orchestration and bi-directional API integrationsEnhance Employee Center and self-service

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Contract

Depends on Experience

Infrastructure PM/ITSM Manager

Remote or Philadelphia, Pennsylvania

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Today

RESPONSIBILITIES: Kforce has a client in need of an Infrastructure PM/ITSM Manager in Philadelphia, PA. Responsibilities: * Lead ITSM operations across Incident, Service, Change, and Problem Management * Act as Agile Product Owner supporting R&D, Production, Delivery, and Reliability * Manage incidents end-to-end (coordination, communication, RCA, emergency changes, permanent fixes) * Drive service enablement through intake triage and work routing * Oversee change management (SOP/routine/emerge

Contract

$58 - $63 hourly

ServiceNow Architect – ITSM, ITOM & HRSD

Remote

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6d ago

Position Summary We are seeking an experienced ServiceNow Architect to lead the design, architecture, implementation, and optimization of enterprise ServiceNow solutions across IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD). The ideal candidate will possess deep platform expertise, strong business process transformation experience, and the ability to define scalable architectures supporting complex enterprise and government-regulated en

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Contract

70 - 75

ITSM Consultant V - (Mainframe IT & Service Delivery)

Remote or Greenwood Village, Colorado

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Today

Job Summary: This senior level employee is primarily responsible for leading the ITSM process implementation, evaluating risk matters within IT, and ensuring contingency procedures are followed and maintained. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodolo

Full-time

USD 134,500.00 - 174,020.00 per year

Cherwell ITSM Engineer

Remote

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Yesterday

Job Title:CherwellITSMEngineer Full-Time ContractorLocation:Remote or Onsite (based on client requirements)Duration:Full-Time ContractOverview: We are seeking a highly skilled and experiencedCherwellITSMEngineerto join our team as a full-time contractor. The ideal candidate will be responsible for the administration, configuration, and optimization of theCherwellIT Service Management platform to support enterprise-level IT operations and service delivery.Key Responsibilities: Administer, and mai

Contract

60 - 70

ITSM Tools Analyst

Remote

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Today

Description & Requirements Maximus is currently seeking a ITSM Tools Analyst. This is a remote position. The ITSM Tools Analyst will support IT Asset Management (ITAM), Software Asset Management (SAM), and Configuration Management Database (CMDB) operations in support of the contract. This role directly supports IT/OT service reliability, compliance, and continuous service improvement across the enterprise. Maximus is a trusted federal partner supporting mission-critical programs across nation

Full-time

USD 50,000.00 per year

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