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San Francisco, California

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Today

We are looking for NICE CXone Solution Architect for our client in San Francisco, CA Job Title: NICE CXone Solution Architect Job Location: San Francisco, CA Job Type: Contract Job Overview: Pay Range: $60hr - $65hrResponsible for designing, implementing, and supporting NICE CXone contact center solutions, providing technical leadership, platform ownership, and operational support while ensuring high availability, scalability, and optimal customer experience solutions.Requirement/Must Have: Bac

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Third Party, Contract

Depends on Experience

NICE CXone Solution Architect

Remote

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Today

Key Responsibilities Solution Architecture & Platform Ownership Serve as the primary Solution Architect for the NICE CXone platform. Design, implement, and enhance NICE CXone solutions aligned with business and operational requirements. Provide technical leadership for platform configuration, optimization, scalability, and integrations. Lead architectural discussions and recommend best practices for contact center solutions. Support platform upgrades, feature rollouts, and continuous improvement

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Contract, Third Party

Depends on Experience

NICE- CXone - Developer/SME

Remote

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19d ago

We are seeking a skilled Contact Center Solutions Developer to design, implement, and maintain NICE InContact systems, including IVR, ACD, and workforce management workflows. The role involves developing integrations, automating processes, monitoring system performance, and optimizing customer experiences using AI, NLU, and conversational technologies. Strong expertise in cloud infrastructure (AWS), CRM integrations (Salesforce/Dynamics), and full-stack development is essential. Remote Only in U

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Full-time

Depends on Experience

CCaaS Service Solutions Architect (NiCE)

Remote

•

Today

Core Responsibilities Bridge Business requirements and technical realities by designing and implementing a scalable NiCE CXone MPower cloud-based Contact Center (CCaaS - Contact Center as a Service ) environment. Lead end-to-end architecture, from pre-sales scoping to deployment, specializing in integrations, IVR, routing logic, and Advanced AI technologies. Core responsibilities include but are not limited to: Solution Design including call routing, omnichannel solution, and WFM.Pre-Sales & Co

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Full-time

110,000 - 125000

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