Search Jobs | Dice.com

Seattle, Washington

•

Today

Description Help Desk Supervisor permanent Permanent Onsite in Seattle, WA Job Summary Robert Half hiring for a Help Desk Supervisor to join our client and lead day-to-day IT support operations and ensure exceptional service for attorneys, staff, and firm leadership. This role combines team leadership with hands-on technical escalation, driving service excellence, process improvement, and operational consistency across the Help Desk. The position is fully onsite at the firm's Seattle office and

Easy Apply

Full-time

USD 90,000.00 - 120,000.00 per year

IT Manager - Helpdesk

Remote

•

Today

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Mentoring the Service Desk Tier 1 & Tier 2 teams, providing guidance and conducting performance evaluations. Monitor the teams performance, foster p

Full-time

USD 97,500.00 - 146,250.00 per year

HelpDesk (Customer Support)

Remote or Hybrid in Denver, Colorado

•

6d ago

REMOTE- LOCALS ONLY Title : Help Desk Analyst-12209532 Location : 80203,Denver,CO Duration : 4 + Months Job Type : C Description : Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or s

Easy Apply

Contract

Depends on Experience

EMR Help Desk (MyChart-Tier1)

Remote

•

Today

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

Easy Apply

Contract

15 - 15

Help Desk Analyst - Must be local to CO (Remote)

Remote

•

2d ago

Tier I and II Customer Support job description: Provide Tier I and II support for a wide range of enterprise and agency IT service offerings. Effectively and efficiently resolves incoming Tier I and II support tickets through preferred channels, and escalates for support when necessary. Abide by Service Level Commitments and OIT and agency policies. Use documented processes and procedures to assist during service outages (emergency and planned). Provide outage status updates when prompted by use

Easy Apply

Contract

27 - 28

EPIC Help Desk

Remote

•

Today

EPIC Help Desk Location: Remote Contract We are seeking a candidate with experience in Epic EMR Tier 1 and MyChart Tier 1 support, along with a background in help desk or call center environments handling inbound and outbound technical support calls. The role requires familiarity with ticketing systems (preferably ServiceNow) and the ability to create knowledge base articles and user guides. Candidates must be open to working in an 8 AM 8 PM CT shift. Key Responsibilities:Respond to and resolv

Easy Apply

Part-time

Depends on Experience

Technician 1 - Help Desk Support

Remote

•

Today

Description & Requirements Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS). Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits. This position is fully remote. Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance. This is a temporary, time limited position. The projec

Full-time

USD 21.00 per hour

Senior Help Desk Technician II

Remote or San Francisco, California

•

Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

•

Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Help Desk Associate

Remote or Westlake, Ohio

•

Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Help Desk

Remote or New Castle, Delaware

•

Yesterday

Responsibilities This is an application-related Helpdesk position and not a computer hardware, software, or networking-related help desk position. Candidates will be trained on Microsoft custom-built applications & will have to provide helpdesk support for these applications. Candidates will have to work through the helpdesk tickets assigned to them towards resolution by understanding the issue and working towards a resolution. Preferred candidates are those who have exposure to help desk tools,

Contract

competitive

Help Desk Analyst-Local to Colorado only

Remote

•

5d ago

Help Desk Analyst 5 Months Denver, CO (REMOTE) *Local Candidates Only* Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or security breaches.This position provides Tier I and II technic

Easy Apply

Contract

20 - 28

EPIC Help Desk Support

Remote

•

Today

EPIC Help Desk Location: Remote Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) Open to working an 8 am- 8pm CT shift Do Ensure timely response of all the tickets raised by the client end us

Easy Apply

Contract, Third Party

Depends on Experience

EPIC Help Desk

Remote

•

Today

Role: EPIC Help Desk Location: Remote Duration: Contract Job Description Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) Open to working an 8 am- 8pm CT shift Do Ensure timely response of all

Easy Apply

Contract

Depends on Experience

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization