Milford Mill, Maryland
•
Yesterday
Afternoon shift will be from 2:30pm-10:00pm or 1:30-9:00pm. Actual work hours to be finalized by the CCaaS Service Manager.Key Required Skills:Experience with IT Help Desk Support, IT Service Manager tool, and documenting issues and troubleshooting.Position Description:An AWS Connect Helpdesk role blends the core duties of an IT helpdesk agent with the specific tools and workflows of AWS Connect, Amazon s cloud-based contact center platform. The day-to-day responsibilities typically include:1. R
Easy Apply
Full-time
Depends on Experience











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