Job#: 3027695 Job Description: Onsite Desktop Support Technician in Manhattan, NYWe're looking for a Desktop Support Technician to provide hands-on support for end-user devices and Microsoft cloud technologies. Responsibilities include imaging roughly 40 new laptops, re-imaging older systems, and assisting with general system administration tasks. The role requires experience with
MDM,
Active Directory,
Azure,
Intune, and supporting
Microsoft migrations. Strong troubleshooting skills, customer service, and the ability to work onsite are essential.
Desktop Support Technician Responsibilities- Image approximately 40 new laptops and re-image older devices
- Provide day-to-day desktop and system administration support
- Manage devices through MDM platforms
- Administer Active Directory users, groups, and permissions
- Support Azure and Azure AD environments
- Configure and manage devices using Microsoft Intune
- Assist with Microsoft migration activities
- Troubleshoot hardware, software, and network issues
- Provide onsite end-user support and maintain documentation
Required Skills- Experience with Windows imaging and deployment
- Strong knowledge of MDM tools (Intune preferred)
- Proficiency with Active Directory
- Experience supporting Azure / Azure AD
- Hands-on Intune device management experience
- Familiarity with Microsoft migration processes
- Strong troubleshooting and customer service abilities
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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