Job#: 3033612 Job Description: Zscaler / Zero Trust Engineer (Operations-Focused) - RemoteWe're looking for a hands-on Zscaler Engineer to support and maintain a large-scale enterprise environment where Zscaler is deployed across the organization. This role is heavily focused on
day-to-day operations, stability, and disciplined change management within a production environment.
What You'll Be Doing- Own day-to-day operations of the Zscaler environment (ZIA, ZPA, app connectors, segmentation, policy management)
- Act as the go-to resource for Zero Trust and Zscaler across the organization
- Manage and implement changes in a structured, controlled way following proper change management processes
- Troubleshoot and resolve issues impacting user access, network flow, and application connectivity
- Maintain and optimize Zero Trust policies as the environment continues to mature
- Support hybrid environments, including newly acquired entities and areas with legacy constraints
- Partner with architecture leadership for design updates, while primarily executing and maintaining solutions
- Ensure proper documentation, ticketing, and traceability for all work performed
Environment- Enterprise-wide Zscaler deployment across most locations, with some hybrid/legacy gaps
- Zero Trust initiative in early-to-mid maturity (in place but still evolving)
- Integrated with Okta for SSO/IAM
- Supporting technologies include Fortinet and Microsoft infrastructure stacks
- High-impact environment (manufacturing + business operations directly affected by outages)
What We're Looking For (Must-Haves)- Strong hands-on experience supporting Zscaler in production environments
- ZIA, ZPA, policy management, segmentation, app connectors
- Experience working in Zero Trust environments (even if still maturing)
- Solid networking fundamentals:
- TCP/IP, DNS, traffic flow, basic handshake protocols
- Proven ability to troubleshoot and resolve issues in live, production environments
- Experience operating within structured change management processes
- Strong attention to detail and ability to document changes clearly
Nice to Have- Experience supporting hybrid environments (cloud + legacy systems)
- Exposure to identity platforms (Okta, Azure AD, etc.)
- Background in network/security environments leveraging Fortinet or similar stacks
- Experience supporting manufacturing or high-availability environments
How This Role is Structured- ~90% operations / support, ~10% architecture collaboration
- Works closely with senior architecture resources but does not lead design
- Focused on ongoing maintenance, issue resolution, and controlled improvements
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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