Sr. Healthcare Project Manager/Business Analyst

Job Title: Senior Healthcare IT Project Manager / Business Analyst

Overview / Summary

HTC Global Services is seeking a Senior Project Manager / Business Analyst to lead the delivery of a high-visibility clinical laboratory automation platform for a key healthcare client. This customer-facing role serves as the primary point of contact for client stakeholders, owns delivery execution, and bridges business requirements with an offshore engineering team. The engagement involves a digital platform that automates and streamlines end-to-end laboratory workflows, incorporating document intelligence, complex business rules, and enterprise system integrations.

Key Responsibilities

Delivery & Project Management

• Own the end-to-end delivery plan, including sprint cadences, milestone tracking, risk management, and stakeholder reporting.
• Run Agile ceremonies including sprint planning, stand-ups, retrospectives, and demos across client, onshore, and offshore teams.
• Identify delivery risks and dependency blockers, particularly related to third-party integrations and client readiness, and drive resolution.
• Maintain the engagement RAID log and escalate issues through practice leadership as needed.
• Produce executive-level status reports and participate in steering committee reviews with client leadership.

Business Analysis

• Lead requirements elicitation sessions with stakeholders, IT leads, and subject matter experts.
• Translate laboratory workflows and business rules into user stories, acceptance criteria, and functional specifications.
• Own the product backlog, including prioritization, grooming, and maintaining traceability from requirements through delivered features.
• Analyze and document integration requirements across multiple enterprise systems.
• Facilitate design reviews and user acceptance testing sessions to ensure solutions meet business and workflow requirements.

Offshore Team Coordination

• Act as the primary interface between the client and offshore development teams.
• Translate business context into actionable technical direction for delivery teams.
• Review offshore team deliverables prior to client-facing demonstrations to ensure quality and completeness.
• Manage cross-time-zone collaboration through structured handoffs and asynchronous communication practices.
• Maintain clear written specifications to minimize ambiguity and prevent scope creep.

Required Qualifications

• 7+ years of combined project management and business analysis experience with ownership of both functions in a consulting or professional services environment.
• Experience delivering enterprise software projects within a healthcare IT domain.
• Strong Agile delivery experience managing multi-team sprints in a hybrid onshore/offshore model.
• Experience creating detailed business requirements, functional specifications, and user stories for complex integration-heavy systems.
• Demonstrated ability to manage enterprise client relationships across multiple stakeholder levels.
• Excellent written and verbal communication skills with the ability to create client-ready documentation and presentations.

Preferred Qualifications

• Familiarity with HL7 or clinical data standards.
• PMP, PMI-ACP, or Certified Scrum Master (CSM) certification.
• Experience working within a Digital Practice or innovation-focused delivery team at a global IT services firm.

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