Network Administrator

Description

We are looking for a Network and Systems Administrator to support daily technical operations and lead targeted infrastructure projects for a real estate property and facilities management organization in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable network performance, assisting employees with hands-on and remote technical support, and strengthening the stability and security of core systems. The role combines end-user support, network administration, device lifecycle management, and process improvement in a fast-paced environment.

Responsibilities:

Provide both on-site and remote technical assistance by diagnosing user issues, resolving hardware and software problems, and guiding employees through effective solutions.

Manage and prioritize help desk activity by tracking requests, responding within established timeframes, and maintaining clear documentation of fixes and internal support procedures.

Oversee day-to-day upkeep of office technology, including workstation updates, printer supply replacement, equipment repairs, and coordination with outside vendors when specialized support is required.

Administer backup, voice, and connectivity systems by monitoring performance, adjusting user access, updating call routing features, and generating reports as needed.

Support employee onboarding and offboarding by preparing devices, provisioning or removing access, maintaining system images, and ensuring technology assets are properly assigned or recovered.

Maintain network infrastructure through router configuration, server permission management, structured cabling, equipment relocation, and setup or teardown of remote or satellite office environments.

Monitor company devices and telecom usage to identify cost-saving opportunities, manage line changes, and keep inventory and equipment records accurate and current.

Promote a secure computing environment by identifying vulnerabilities, recommending improvements to processes and systems, and educating staff on phishing awareness and other cyber risks.

Requirements

Advanced hands-on experience supporting Apple-based environments and troubleshooting Mac hardware and operating systems.
Strong knowledge of network administration, including LAN infrastructure, router configuration, firewall technologies, and Cisco or Meraki environments.
Demonstrated understanding of cybersecurity principles, including risk identification, access control, and data protection best practices.
Familiarity with Google Workspace or similar cloud-based collaboration platforms.
Ability to communicate technical information clearly, train end users effectively, and deliver patient, service-oriented support.
Proven ability to manage competing priorities, work through vendor or provider escalations, and solve issues with persistence and sound judgment.
Availability to participate in on-call support with rapid response times, including responding within one hour and arriving on site within four hours when needed.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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