Business Analyst II

job summary:

A Business Analyst II (BA II) is a mid-level professional responsible for analyzing business processes, gathering and documenting requirements, and supporting the delivery of business and technology solutions. This role typically works with moderate independence, manages stakeholder relationships, and may lead smaller projects or initiatives

Key Responsibilities

Requirements Gathering & Analysis

Work with stakeholders to understand business needs and translate them into clear requirements

Document business requirements, functional specifications, and user stories

Data Analysis & Insights

Analyze data to identify trends, gaps, and opportunities for improvement

Create reports, dashboards, and visualizations to support decision-making

Process Improvement

Evaluate business processes, identify inefficiencies, and recommend solutions

Support continuous improvement initiatives across teams

Project Support / Ownership

Lead or support mid-sized projects and initiatives

Assist with project planning, tracking, and delivery coordination

Stakeholder Management

Communicate with business and technical teams to validate requirements

Facilitate meetings, workshops, and presentations

Testing & Validation

Participate in User Acceptance Testing (UAT)

Ensure solutions meet acceptance criteria and business goals

Documentation & Reporting

Maintain accurate documentation of processes, systems, and requirements

Track project metrics and report on performance and outcomes

location: Charlotte, North Carolina

job type: Contract

salary: $26.42 - 36.42 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Key Responsibilities

• Requirements Gathering & Analysis
• Work with stakeholders to understand business needs and translate them into clear requirements
• Document business requirements, functional specifications, and user stories
• Data Analysis & Insights
• Analyze data to identify trends, gaps, and opportunities for improvement
• Create reports, dashboards, and visualizations to support decision-making
• Process Improvement
• Evaluate business processes, identify inefficiencies, and recommend solutions
• Support continuous improvement initiatives across teams
• Project Support / Ownership
• Lead or support mid-sized projects and initiatives
• Assist with project planning, tracking, and delivery coordination
• Stakeholder Management
• Communicate with business and technical teams to validate requirements
• Facilitate meetings, workshops, and presentations
• Testing & Validation
• Participate in User Acceptance Testing (UAT)
• Ensure solutions meet acceptance criteria and business goals
• Documentation & Reporting
• Maintain accurate documentation of processes, systems, and requirements
• Track project metrics and report on performance and outcomes

qualifications:

Required Skills & Qualifications

Bachelor's degree in Business, IT, or related field

Typically 3-5 years of experience in business analysis or related roles

Strong skills in:

Data analysis and problem-solving

Communication and stakeholder engagement

Business process modeling and documentation

Familiarity with tools such as:

Excel, SQL, Power BI/Tableau

Jira, Confluence (or similar tools)

Desired Qualifications

Typical Deliverables

Business Requirement Documents (BRDs)

User stories and acceptance criteria

Process flows and data models

Dashboards and performance reports

Level Expectations (BA II vs BA I)

Works more independently with less supervision

Handles more complex analysis and projects

May mentor junior analysts (BA I)

Stronger involvement in decision-making and stakeholder management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.