Regulated Messaging Product Manager

Job Title: Regulated Messaging Product Manager

Location: Charlotte, NC or Kennesaw, GA or Jacksonville, FL

ONSITE REQUIRED.

Duration: Contract - 10 months

Pay Range: $53.55/hr (W2)

Job ID: 373578

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Regulated Messaging Product Manager to lead product planning and execution for data retention and supervision technologies for electronic communication data across a large financial services enterprise. The ideal candidate will have strong experience in voice network portfolios, archival and messaging platforms, and regulatory compliance for retention, supervision, and discovery and a proven ability to define strategy and roadmap, deliver prioritized requirements, and drive on-time releases that meet customer, regulatory, and financial objectives.

Responsibilities:

• Define and maintain the product strategy and roadmap for data retention and supervision of electronic communications.


• Gather, prioritize, and document customer and regulatory requirements with clear justification.


• Drive enhancements and updates through the product development lifecycle with engineering, operations, marketing, and support.


• Coordinate demos and orchestrate end-user training to support adoption and compliance.


• Develop product positioning and messaging and communicate updates to stakeholders and end users.


• Propose budgets, secure funding, and set pricing to achieve recovery and financial goals.


• Deliver monthly metrics, including volume, savings, expenses, and forecasts, and report performance against targets.


• Run beta and proof-of-concept programs with early-stage products and samples.


• Manage vendor relationships and collaborate with internal vendor management to support negotiations and delivery.


• Ensure smooth execution for critical initiatives and optimize customer experience and time to market.


• Maintain awareness of alternative and competing products and inform strategy.

Required Skills & Qualifications:

• Strong understanding of product management, including new product development, testing, and deployment.


• Experience with regulatory requirements for retention, supervision, and discovery of electronic communications.


• Must have expertise across the Voice Network portfolio and related products.


• Excellent executive presentation and communication skills; ability to synthesize complex inputs into clear documents and presentations.


• Influencing and problem resolution skills with comfort communicating to technical and non-technical audiences.


• Leadership and organizational skills with the ability to prioritize and meet deadlines in a matrixed environment.


• Business-centric mindset and sound judgment to drive desired outcomes with attention to detail and accuracy.


• Information Technology professional with 7+ years of experience; 3-5 years in Product Management with demonstrated product launches.


• Bachelor's or Master's degree in Information Technology or related field.


• Experience in a highly regulated financial institution preferred; Product Management certification preferred.

Preferred Skills:

• Experience with technology deployment processes and cross-functional release management.


• Background with Archival, Messaging, Data Analytics, and Data Management technologies.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.


• Opportunities for growth with global clients.


• A supportive, inclusive culture that values innovation and people.


• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.