PagerDuty SME-Remote

We are seeking a hands-on IT Incident Coordinator / Incident Manager to support a federal program. This role is ideal for candidates with ServiceNow, ITIL, and incident lifecycle experience who enjoy working in a fast-paced, mission-critical environment. Key Responsibilities: Coordinate end-to-end incident management and ensure quick resolutionProvide real-time status updates to stakeholders during incidentsWork with internal teams and vendors to restore servicesEnsure compliance with ITSM/ITIL

The Incident Manager will lead major incident response activities, coordinate outage management, facilitate bridge calls, and drive Root Cause Analysis (RCA) activities. ResponsibilitiesManage P1/P2 incidents and outage communicationsCoordinate technical teams during critical incidentsFacilitate bridge calls and executive updatesDrive Root Cause Analysis (RCA) processesTrack incident trends and operational improvementsEnsure adherence to escalation proceduresRequired SkillsExperience managing en

Hi, We have a hybrid onsite job opportunity with one of our clients for a Hyperscience Support Engineer. If you're interested, please reply with the details below. Please refer to an ex-colleague/team member/friend looking for a similar role. CardinalIT offers a referral bonus of $500 for each referral to show gratitude and appreciation for this gesture. Updated Resume:Expected rates on W2:Availability to start:I am looking forward to receiving your reply. Job Title: Hyperscience Support Engine

Job Title: IT Developer / Senior Site Reliability Engineer (SRE Agentic Operations)Location: Dallas, TX OR San Francisco, CA (Remote)Work Schedule : Monday to Friday [08:00 AM 05:00 PM (PST)]Role Overview:We are looking for a Senior Site Reliability Engineer with strong development expertise to help evolve a traditional production support model into an automation-first, AI-assisted reliability platform. This role operates at a senior/staff level, focusing on reliability across distributed syst