Immediate need for a talented UX Project Manager. This is a 12 months contract opportunity with long-term potential and is located in San Antonio, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-03128
Pay Range: $50 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- You would primarily utilize Figma and Box to develop and refine message templates, create user journey visualizations, and collaborate with designers and content strategists on proposed enhancements.
- A typical day would involve using Jira Workflow Management (JWM) to update task statuses, monitor progress on UX/content-related deliverables, and participate in daily standups.
- You'd work with the CMS team to manage content within templates and ensure approved copy is integrated correctly.
- While not explicitly listed as a requirement for this role, familiarity with analytics tools would be highly beneficial for analyzing user interaction with content and informing improvements.
- Partner with the Senior Project Manager to lead the enhancement of the top 20 call-driving message templates, focusing on improving clarity, user experience, and call-to-action effectiveness through content and design.
- Oversee the transformation of online document notifications, providing UX and content expertise to incorporate personalized and actionable content that drives member engagement.
- Contribute to comprehensive member journey mappings by providing UX and content-focused analysis and recommendations for messaging touchpoints, identifying opportunities for template enhancement or obsolescence.
- Collaborate with product teammates and content experts to inform and update digital messaging and document standards, with a strong emphasis on UX and content best practices.
- Assist in measuring and reporting on key performance indicators related to UX and content effectiveness, such as message comprehension, user satisfaction with content, and the impact of personalized elements, in partnership with product teammates.
Key Requirements and Technology Experience:
- Must have skills: - Project Manager, UX Design, Figma, CMS, Jira .
- 4 years of experience supporting project managers in the execution of digital projects, including task management, tracking progress, and ensuring deliverables meet quality standards, particularly in content and UX related aspects.
- User Experience (UX) Design & Content Strategy: 5 years of experience in UX design and digital content strategy, with a demonstrated ability to create user-centered content for messaging, notifications, and digital communications.
- This includes experience in journey mapping from a user's perspective and translating user needs into actionable content enhancements.
- Digital Content Optimization & Personalization: 5 years of experience in optimizing digital content for clarity, engagement, and conversion across various channels, with a strong focus on personalization techniques and A/B testing of messaging elements.
- Figma, CMS, JWM, Analytics tools, Box, Microsoft tools .
- We are seeking a creative and detail-oriented Project Manager with a strong passion for delivering exceptional user experiences through compelling digital content.
- The ideal candidate will have a solid understanding of how UX principles and well-crafted content drive member engagement and satisfaction.
- Experience in the financial services or a related highly regulated industry is a plus.
- The ability to collaborate effectively with cross-functional teams, including marketing, product, design, and engineering, is critical.
- The candidate should be adept at translating complex user needs into clear, actionable content and design recommendations, and comfortable communicating progress and challenges to stakeholders.
- A portfolio showcasing UX and digital content work for messaging or similar digital communications is highly desirable.
Our client is a leading Banking ,Financial and Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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